Gian Marcos Pava Fierro
Conley
Summary
Dynamic professional with a strong background in customer service and safety compliance, honed at Publix. Proven ability to manage inventory effectively while maintaining a high standard of cleanliness and organization. Recognized for resolving customer complaints efficiently, demonstrating exceptional work ethic and integrity in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Cashier
Publix
Atlanta
10.2024 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
Supermarket Assistant
METRO
MONTRÉAL
10.2023 - 09.2024
- Assisted in stocking shelves and organizing displays.
- Checked expiration dates on perishable food items before restocking shelves.
- Performed daily opening and closing duties as assigned by management.
- Restocked shelves when necessary to ensure products were always available for purchase.
- Greeted customers, answered questions, and provided assistance with locating items.
- Handled customer complaints in a professional manner.
- Rotated stock on display shelves to ensure freshness of product.
- Verified that all promotional signs and prices were correct.
Construction Assistant
CLEMENTE MOSCOSO
Montreal
06.2019 - 09.2023
- Performed minor plumbing repairs such as fixing leaky faucets or toilets.
- Set up scaffolding for exterior painting jobs at various heights safely.
- Installed grab bars for increased safety in bathrooms.
- Checked smoke detectors on a regular basis to ensure they were working properly.
- Fixed broken light switches, outlets and electrical wiring issues.
- Caulked around windowsills to prevent air leaks and water damage.
- Installed new doors, windows, locksets and hardware.
- Assisted with painting projects both inside and outside of buildings.
Maintenance Technician
COLLEGE FRANCAIS
Montreal
03.2015 - 06.2019
- Replaced worn or damaged parts using hand tools or power tools.
- Repaired faulty wiring, switches, relays, motors, pumps, valves, cylinders.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Inspected apartments for safety hazards and took corrective action when needed.
- Assisted with snow removal operations during winter months to ensure safe walkways around the property.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Education
GED -
Centre D'éducation Des Adultes Galileo
Montreal, MO04-2020
Skills
- Inventory management
- Customer service
- Safety compliance
- Time management
- Work ethic and integrity
Languages
English
Full Professional
Spanish
Professional
French
Professional
Timeline
Cashier
Publix
10.2024 - Current
Supermarket Assistant
METRO
10.2023 - 09.2024
Construction Assistant
CLEMENTE MOSCOSO
06.2019 - 09.2023
Maintenance Technician
COLLEGE FRANCAIS
03.2015 - 06.2019
GED -
Centre D'éducation Des Adultes Galileo
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