GIANNI ROBINSON
Atlanta,GA
Summary
Professional with a proven track record in sales acceleration and business optimization. I drive profitability by leading strategic merchandising and sales initiatives, streamlining supply chain operations, and ensuring inventory accuracy. My expertise spans efficient logistics management, financial analysis, and fostering collaborative relationships that enhance customer satisfaction and achieve measurable business results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Consultant
MM Small Engines
05.2023 - Current
- Improved and streamlined the company's accounting and operations system.
- Developed and optimized records management strategies to coordinate and protect information.
- Gave advice, made recommendations, and implemented problem-solving strategies when the company needed to re-energize.
- Used various softwares to analyze finances and create detailed forecasting reports.
- Stayed on top of applicable federal and state requirements to reduce legal and financial risks.
- Updated financial records in ledgers and journals and reported financial data.
- Implemented new accounting processes to reduce spending and downtime in the work flow.
Administrative Consultant
Honken Installation and Service
12.2022 - Current
- Gathered, organized, and entered data into a database system.
- Improved margins by putting in place cost-cutting measures that addressed long-standing issues.
- Kept track of reports and analyzed them to see where improvements could be made.
- Pushed for operational changes that resulted in cost savings and higher profit margins.
- Was in charge of keeping track of orders, activities, schedules, and employee performance.
- Operation of equipment and machinery in a safe and efficient manner.
Operations Manager
Peak Laundry
06.2023 - 06.2024
- Established, enforced and updated policies to keep business agile and responsive to changing market conditions.
- Stakeholder, customer, and employee input and feedback were used to update and publish standard operating procedures (SOPs), resulting in clearer and more useful instructions for users.
- Managed relationships with partnering manufacturers, ensuring seamless collaboration, timely delivery, and adherence to quality standards. Skilled at negotiating terms, resolving issues, and maintaining open communication to optimize supply chain efficiency and foster long-term partnerships.
- Handled complex financial, customer, and logistics issues with precision and efficiency. Proven ability to resolve discrepancies, manage customer concerns, and streamline logistics operations while ensuring cost-effectiveness, regulatory compliance, and high levels of customer satisfaction.
- Built strong relationships with new brands and successfully onboarded products by leveraging market insights and strategic partnerships.
- Negotiated terms, coordinating product launches, and ensuring smooth integration into existing sales and merchandising frameworks to drive growth and expand product offerings.
Firearms Sales Associate
DICK'S Sporting Goods
09.2021 - 05.2022
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
- Held a high level of awareness for potential security issues within the building.
- Assisted customers in completing purchases, locating items to increase customer loyalty, satisfaction, and sales.
- Organized store merchandise and displays to promote and maintain visually appealing environments.
- Drove significant sales increases in firearms and apparel products by combining product knowledge, sales abilities, and customer relations skills.
Customer Service
Robinson Allstate
11.2016 - 09.2017
- While in this position, I handled greeting customers, filing complaints, connecting customers with a compatible agent, and follow ups for agents.
- This job required a large amount of patience and clear communication.
- In this position I developed keen organizational skills, time management skills, clear communication skills, the ability to work independently, amongst other essential work place skills.
- Help customers with their general problems.
Skills
- Business operations
- Project organization
- Organization
- Communication
- Problem resolution
- Supervision
- Regulatory compliance
- Attention to detail when handling legal documents
- Discretion
- Security
- CRM Platform knowledge
- Financial/Accounting knowledge
Certification
- First Aid/CPR Certified
- Security+
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Operations Manager
Peak Laundry
06.2023 - 06.2024
Administrative Consultant
MM Small Engines
05.2023 - Current
Administrative Consultant
Honken Installation and Service
12.2022 - Current
Firearms Sales Associate
DICK'S Sporting Goods
09.2021 - 05.2022
Customer Service
Robinson Allstate
11.2016 - 09.2017
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