Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GILLIAN TRACY AGABA

Austell

Summary


Professional with strong background in customer service, security systems management and operational oversight. Skilled in monitoring, troubleshooting, and maintaining complex security infrastructures. Proven ability to collaborate effectively with teams and adapt to evolving challenges. Known for reliability, technical proficiency, and results-driven approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Security Systems Operator

UNILEVER GULF
10.2022 - 12.2024
  • Conducted thorough assessments of potential threats, allowing for proactive planning and preparation measures.
  • Assisted employees, site contractors and visitors with information and guida as required for the smooth running of daily operations.
  • Was knowledgeable of all security policies, management SOPs that help to run daily operations with emphasis on safety.
  • Streamlined incident reporting process for efficient communication with law enforcement agencies.
  • Optimized security system performance by staying current on industry trends, best practices, and emerging technologies.
  • Had a full understanding of the departmental policies, procedure and knowledgeable with all updates and revisions as published
  • Monitored employee activities, confirming compliance with security regulations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Trained new employees on proper use of security equipment, fostering a knowledgeable team capable of handling diverse situations.

Education

Associate of Arts - Journalism And Media Studies

MAKERERE BUSINESS INSTITUTE
Kampala Uganda
12-2018

Skills

  • Access control management
  • Emergency communication
  • Security protocol enforcement
  • Vigilant Observation
  • Health and safety compliance
  • Computer skills
  • Detail orientation
  • Teamwork and collaboration
  • Customer service
  • Reliable and responsible
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication

Certification

LICENSED SECURITY SYSTEMS OPERATOR by SIRA Dubai UAE

Timeline

Security Systems Operator

UNILEVER GULF
10.2022 - 12.2024

Associate of Arts - Journalism And Media Studies

MAKERERE BUSINESS INSTITUTE
GILLIAN TRACY AGABA