Giselle Heetland
Brunswick
Summary
Offering positive attitude and strong commitment to physical fitness and customer service. Brings understanding of importance of maintaining safe and welcoming gym environment and ability to quickly learn and implement gym protocols. Ready to use and develop communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Gym Attendant
College of Coastal Georgia
08.2024 - Current
- Check students in
- Monitor gym
- Check equipment
- Spot clean
Lifeguard
Wilderness At The Smokies
05.2025 - 06.2025
- Monitored pool area ensuring safety and compliance with regulations.
- Responded promptly to emergencies, performing first aid and CPR as needed.
- Conducted regular safety drills to maintain readiness among staff and patrons.
- Maintained cleanliness and organization of pool facilities to enhance user experience.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Front Desk Attendant
Golden Isles YMCA
09.2024 - 04.2025
- Handled cash transactions accurately, processed payments, and maintained a balanced cash drawer at the end of each shift
- Trained new front desk attendants on standard operating procedures (SOPs) for efficient handling of guest requests and inquiries
- Managed front desk operations, ensuring smooth check-in and check-out processes for members and guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance member satisfaction.
Cashier
Wayback Burgers
04.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Gymnastics Coach
Champion Gymnastics Unlimited
09.2021 - 02.2023
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Assessed student progress and provided feedback to improve technique and performance.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Taught students how to perform split leaps, back handsprings and other special techniques.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Implemented exercise to better individual and team performance.
- Trained athletes in proper use of equipment for safety and maximum results.
- Promoted proper stretching, warmups and conditioning exercises to prevent injuries.
Education
High school diploma -
Long County High School
Ludowici, GA05-2024
Skills
- Cash register
- Gymnastics
- Verbal and written communication
- Sports coaching
- Restaurant experience
- Food Service
- Adaptable and Flexible
- Cash handling
- Sweeping and Mopping
- Guest services
- Customer service
- Phone etiquette
- Time Management Skills
- Sales
- POS
- Hospitality
- Front desk
- Customer Relations
- Team player attitude
- Safety awareness
- Cleaning proficiency
- Fitness knowledge
Timeline
Lifeguard
Wilderness At The Smokies
05.2025 - 06.2025
Front Desk Attendant
Golden Isles YMCA
09.2024 - 04.2025
Gym Attendant
College of Coastal Georgia
08.2024 - Current
Cashier
Wayback Burgers
04.2023 - 08.2024
Gymnastics Coach
Champion Gymnastics Unlimited
09.2021 - 02.2023
High school diploma -
Long County High School
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