Summary
Overview
Work History
Education
Skills
Timeline
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Gisselle Camacho

Gainesville

Summary

Dynamic Patient Care Coordinator with extensive experience at Longstreet Clinic, excelling in HIPAA compliance and patient care coordination. Proven ability to enhance patient satisfaction through effective communication and organizational skills. Bilingual communicator adept at managing sensitive information and streamlining processes, contributing to a positive healthcare environment.


Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Longstreet Clinic
06.2022 - Current
  • Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Improved inventory accuracy by streamlining processes for receiving, stocking, and tracking merchandise.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Cross Training for Surgical Navigator. Handling ALL Spanish speaking patients.
  • Completing FMLA, Short term disability request along with any take overs, also handling sending & receiving faxes.
  • Knowledge of Register and Cashier. We sell Bariatric product for our surgical and non-surgical program.
  • Cross trained to work for Endocrinology and Vascular, this includes traveling to different locations.
  • Translating when needed for Surgeons, dietitian,and navigators.
  • Knowledge of using BISCOM fax.
  • Doing Consults for our Medically supervised Weight Loss.
  • Pending training for Epic Superuser.

Receptionist Administrator

Lanier Interventional Pain Center
06.2019 - 06.2022
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Streamlined legal processes by implementing efficient document management and filing systems.
  • Increased office efficiency by organizing filing systems, managing correspondence, and scheduling appointments.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.

Education

Johnson High School
Gainesville, GA

Skills

  • Critical thinking skills
  • HIPAA compliance
  • Strong organizational abilities
  • Service excellence
  • Detail-oriented approach
  • Patient care coordination
  • Verbal and written communication
  • Patient information processing
  • Payment collection
  • Inventory management
  • Proficient in bilingual communication
  • Experience with Epic software

Timeline

Patient Care Coordinator

Longstreet Clinic
06.2022 - Current

Receptionist Administrator

Lanier Interventional Pain Center
06.2019 - 06.2022

Johnson High School

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Gisselle Camacho