GLAICE GUTIERREZ
Cumming,GA
Summary
Passionate skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes skin analysis and customized treatment plans.
Overview
7
7
years of professional experience
Work History
Esthetician/ Assistant Laser Practitioner
Dilsha Himani
900 Duluth Hwy Suite 600, Lawrenceville, Ga 30043
08.2025 - Current
- Hands-on experience in advanced skincare treatments, laser hair removal, and body contouring. Knowledgeable in Venus Viva RF Microneedling, Venus Bliss non-invasive lipolysis system, Venus Velocity laser hair removal, VI Peels, Microneedling with Exosomes, IPL, HydraFacial, Oxygen facials, Microdermabrasion, dermaplaning, Teeth whitening and customized facials. Skilled in developing personalized treatment plans, educating clients on skincare and treatment aftercare, and delivering results-driven services while prioritizing client safety, comfort, and satisfaction.
- Ensured treatment rooms were clean and organized to promote client safety and comfort. and sterilized tools to ensure hygiene compliance.
- Maintained orderly client records to ensure easy access to treatment history. and organized product inventory to facilitate efficient operations.
- Assisted with client check-in, comfort, and post-treatment care instructions.
- Ensured a positive customer experience by engaging with clients in a welcoming manner. with friendly, attentive, and professional demeanor during interactions.
- Participated in continuing education workshops to stay updated on industry trends, techniques, and advancements in skincare technology.
- Receptive to constructive feedback and committed to continuous professional growth.
- Eager to learn new techniques, expand clinical knowledge, and develop professionally.
Patient Care Liaison
Marietta Facial Plastic Surgery & Aesthetics
111 Marble Mill Rd, NW Marietta Ga
08.2024 - 08.2025
- Improved communication between healthcare providers and patients by serving as a liaison for both parties.
- Facilitated effective communication between healthcare providers and patients, enhancing understanding of care plans and patient needs.
- Maintained detailed records of interactions with patients, ensuring accurate documentation for ongoing assessments and continuous improvement efforts.
- Assisted with medical coding and billing tasks.
- Built trusting relationships with diverse patient populations, promoting mutual respect and encouraging open communication.
- Demonstrated extensive knowledge of medically graded skincare products, enhancing customer experience. in medically graded skincare like Isdin, Skinbetter Science, Skinmedica, Revision
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Executed billing procedures accurately, expediting payment processes for patients and insurance providers.
- Strong product knowledge in medically graded skincare like Isdin, Skinbetter Science, Skinmedica, Revision
- As well as knowing the aesthetics services and shadowing the medical aestheticians, and having the opportunity to shadow Dr.Yellin for injectables, and surgeries.
Izumi Bistro Waitress/ Food Runner
On
Cumming, Ga
09.2019 - 10.2022
- A small family owned business where I took people's orders, and gave them the utmost patience and help to whatever they asked for
- Maintained high standards of customer service in fast-paced environment, resolving complaints promptly and professionally.
- Obtained food and drinks orders using standard order pad or memorization.
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Collected food and drink orders from customers using standard order pads or memorization.
- It is a very friendly environment, and provided me with the tools like being able to maintain standards of customer service during fast- paced environments, and being able to resolve complaints promptly and professionally
Education
Esthetician Degree - Esthetician
Lanier Technical College
Gainesville, GA05-2024
Skills
- Fluent in Spanish
- Fluent in English
- Advanced laser techniques
- Client relationship management
- Client consultations
- Treatment recommendations
- EMR documentation
- Professional treatment environment
- Flexible and adaptable
- Warm and Friendly
- Product recommendation strategies
- Patient care coordination
- Esthetician license
- Laser license
- Medical terminology
- Follow-up care coordination
Education
Gainesville, GA
Contact
Cumming, Ga 30040
Timeline
Esthetician/ Assistant Laser Practitioner
Dilsha Himani
08.2025 - Current
Patient Care Liaison
Marietta Facial Plastic Surgery & Aesthetics
08.2024 - 08.2025
Izumi Bistro Waitress/ Food Runner
On
09.2019 - 10.2022
Esthetician Degree - Esthetician
Lanier Technical College