Gleidys Escalona
Gainesville
Summary
Gifted Interpreter with aptitude for conveying emotion, style and content of Spanish speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over 10 years of experience.
Overview
14
14
years of professional experience
Work History
Manager
Alpha Services PDR LLC
04.2020 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Life and Health Insurance Sales Representative
VaneSalud
11.2022 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated new leads through networking and attending industry events.
- Listened to customer needs and desires to identify and recommend optimal products.
Front Desk Asocciate
Atlanta Gynecology And Obstetrics
01.2022 - 02.2023
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Help Doctor's with translations as needed.
Project Manager
StarPlus GCR LLC
07.2021 - 01.2022
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Sell new roof to customers
- Manage customers claims with the insurance companies
- Schedule new roof installation with the right crew.
Insurance Sales Agent
Velox Insurance
11.2020 - 06.2021
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases.
- Generated quotes and proposals for clients to match individual needs.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
Shift Leader
TGI Fridays
01.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Make sure all servers where in their scheduled area on time and where doing their side-jobs.
- Addressing any customers concerns about food or servers performance.
Translator and Interpreter Manager
Somarc Corp
04.2018 - 08.2018
- Translated documents from Spanish to English.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Listened to recordings and translated confidential information.
- Translated immigration documents.
- Interpreter for customers at their USCIS asylum appointments.
- Prepare the interpreters and translators team for upcoming appointments at the USCIS Asylum Office
English Teacher
CEVAC
02.2015 - 07.2017
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
Interpreter
E3 Partners
11.2014 - 03.2017
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Interpreter
Iglesia Vida Abundante
07.2010 - 07.2013
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Provided oral interpretations during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
Education
Associate of Arts - Modern Languages in Business Administration
Universidad Arturo Michelena
01.2017
Skills
- Strategic Planning
- Productivity Improvement
- English-Spanish Fluency
- Oral and Written Communication
- Accurate Translation
- Consecutive Translation
- Team Teaching
- Lesson Planning
- Student Support
Timeline
Life and Health Insurance Sales Representative
VaneSalud
11.2022 - 06.2024
Front Desk Asocciate
Atlanta Gynecology And Obstetrics
01.2022 - 02.2023
Project Manager
StarPlus GCR LLC
07.2021 - 01.2022
Insurance Sales Agent
Velox Insurance
11.2020 - 06.2021
Manager
Alpha Services PDR LLC
04.2020 - Current
Shift Leader
TGI Fridays
01.2019 - 03.2020
Translator and Interpreter Manager
Somarc Corp
04.2018 - 08.2018
English Teacher
CEVAC
02.2015 - 07.2017
Interpreter
E3 Partners
11.2014 - 03.2017
Interpreter
Iglesia Vida Abundante
07.2010 - 07.2013
Associate of Arts - Modern Languages in Business Administration
Universidad Arturo Michelena
Similar Profiles
Soydan KavraalSoydan Kavraal
Software Developer at PDR-Separations LLC (USA)Software Developer at PDR-Separations LLC (USA)
Anne HillAnne Hill
Assistant Vice President at Alpha Isle Services, LLCAssistant Vice President at Alpha Isle Services, LLC
Virgil CobleVirgil Coble
Claims Specialist/ Operator Owner at Absolute PDR Auto Hail RepairClaims Specialist/ Operator Owner at Absolute PDR Auto Hail Repair