Glennese Adipi
Acworth
Summary
Hardworking, reliable team player with knowledge of medical billing and coding. Offers background in verifying codes with accuracy and obtaining prior authorizations from insurance companies to ensure active policy and payment, along with filing, retrieving and entering patient information into patient databases.
Overview
10
10
years of professional experience
Work History
Medical Billing Specialist
INCOMPASS Health
Alpharetta
08.2025 - 09.2025
- Processed medical claims using advanced billing software with attention to detail.
- Reviewed patient records for accuracy and completeness before submission.
- Communicated with insurance companies to resolve billing discrepancies effectively.
- Maintained up-to-date knowledge of healthcare regulations and coding standards.
Claims Representative
Southern Imaging
Alpharetta
11.2024 - 01.2025
- Processed claims efficiently using company-specific software.
- Communicated with clients to gather necessary documentation and information.
- Reviewed claim files for accuracy and compliance with policies.
Medical Biller & Coder
Respiratory Consultants Of Georgia
05.2022 - 07.2023
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Communicated with insurance companies to resolve coding discrepancies.
- Verified insurance of patients to determine eligibility.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
- Liaised between patients, insurance companies, and billing office.
Front Desk Auditor
Hilton
07.2015 - 05.2022
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
- Checked requests and room service for accuracy and guests needing assistance.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Education
Certification - Surgical Technology
Emory University
Atlanta, GA 07.2025 - 12.2025
Medical Billing & Coding
Columbus Technical College
Columbus GaSkills
- Insurance Coding (ICD-10 & CPT)
- HCPCS coding
- Oral and written communication
- Insurance verification & denials
- Patient accounts
- Medicare and medicaid billing & compliance
- Customer service
- Medical billing code accuracy
- Type 90 wpm
- Revenue cycle management
- Insurance denials
- Collections
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Medical Billing Specialist
INCOMPASS Health
08.2025 - 09.2025
Certification - Surgical Technology
Emory University
07.2025 - 12.2025
Claims Representative
Southern Imaging
11.2024 - 01.2025
Medical Biller & Coder
Respiratory Consultants Of Georgia
05.2022 - 07.2023
Front Desk Auditor
Hilton
07.2015 - 05.2022
Medical Billing & Coding
Columbus Technical College