Summary
Overview
Work History
Education
Skills
Certifications:
Timeline
Generic
Gloria Sharpe

Gloria Sharpe

Patterson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

CCHT/PCT-III/Preceptor

Fresenius Kidney Care
01.2021 - Current


  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Monitored patient vitals and reported changes to healthcare team.
  • Assisted in dialysis treatment setup and monitoring procedures for optimal patient care.
  • In charge of training all new hires for the role.

All-Star Cheerleading Coach

Momentum Athletics
08.2021 - 12.2021
  • Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
  • Participated in regular training courses to keep up-to-date with new teaching methods and developments.
  • Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
  • Coordinated with other coaches to improve performance of Number cheerleaders.
  • Coordinated travel arrangements, tracked expenses and reported on all team activities.

Universal Travel Banker

Ameris Bank
12.2019 - 12.2021
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Maintained friendly and professional customer interactions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Security Officer

EKG Security
07.2019 - 12.2019
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Participated in staff meetings, special events and professional development activities.

Customer Service Representative

Adecco Staffing
08.2018 - 06.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Office Assistant

Anytime Fitness
08.2016 - 04.2017
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.

Education

High School Diploma -

Pierce County High School
Blackshear, GA
05-2025

Skills

  • Effective time management
  • Issue Resolution
  • Web Browser Software
  • Verbal and Written Communication
  • Organizing and Categorizing
  • Microsoft Office
  • Microsoft Outlook
  • Accounting Techniques
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Financial Records and Processing
  • Oracle PeopleSoft
  • Writing
  • Vascular Access care
  • Dialysis machine operation
  • HIPAA compliance
  • Blood sample collection
  • Anemia management
  • Patient scheduling
  • Patient positioning
  • Water treatment systems
  • Direct patient care
  • Blood pressure monitoring
  • Venipuncture

Certifications:

CCHT- Certified Clinical Hemodialysis Technician

EMT- Emergency Medical Technician (B)

CPR/BLS/AED Certified

Timeline

All-Star Cheerleading Coach

Momentum Athletics
08.2021 - 12.2021

CCHT/PCT-III/Preceptor

Fresenius Kidney Care
01.2021 - Current

Universal Travel Banker

Ameris Bank
12.2019 - 12.2021

Security Officer

EKG Security
07.2019 - 12.2019

Customer Service Representative

Adecco Staffing
08.2018 - 06.2019

Office Assistant

Anytime Fitness
08.2016 - 04.2017

High School Diploma -

Pierce County High School

Similar Profiles

CREATE PROFILE
Gloria Sharpe