GOPALBHAI TRADA
Savannah
Summary
Growth-focused Regional Director of Operations and General Manager with 8+ years of experience in the hospitality industry and decades of leadership in operations, team development, revenue optimization, and guest experience enhancement. Strong track record in improving performance metrics, increasing revenue, and reducing employee turnover through strategic planning, team empowerment, and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Wyndham Hotels (Days Inn, Super 8, Baymont)
10.2021 - Current
- Oversee multi-property operations with responsibility for revenue, guest satisfaction, staffing, and compliance.
- Maintain strong operational standards across properties while supporting GMs and department heads.
- Lead initiatives improving guest service experience and maintaining competitive performance.
General Manager
Comfort Suites (Choice Hotels)
05.2018 - 10.2021
- Improved LTR score from 7.0 to 8.2 within one year through service enhancements and team training.
- Achieved and maintained 25% revenue growth while reducing employee turnover.
- Directed operations including staffing, budgeting, vendor management, inventory, and guest relations.
Education
Bachelor of Commerce / LL.B. - Accounting, Business Administration, Tax Laws
Saurashtra University
Rajkot, Gujarat, India01.1983
Skills
- Coordination of hotel activities
- Talent acquisition and development
- Monitoring financial performance metrics
- Optimizing guest interactions
- Strategic account management
- Inventory oversight skills
- Supplier relationship management
- Leadership and mentoring
- Compliance monitoring
Certification
- Breakfast Attendant – Choice University
- Clean Captain – Choice University
- Human Trafficking Awareness – Choice University
- Online Reputation Building – Choice University
- Rate Promotion – Choice University
- Room Condition Employee – Choice University
- Room Condition Management – Choice University
- Rooms to be Green – Choice University
- Food Handler – American Safety Council
- Property HUB GM – Wyndham University
- Accounts Receivable – Wyndham University
- Cashiering – Wyndham University
- Daily Manager – Wyndham University
- Front Desk Management – Wyndham University
- Group Management – Wyndham University
- Night Audit – Wyndham University
- Reservation Management – Wyndham University
- RevIQ Demonstration – Wyndham University
- System Management – Wyndham University
- Introduction to Automation – UiPath
- AI-Powered Automation – UiPath
- Business Automation – UiPath
- Automation Platform for Business – UiPath
Timeline
Regional Director of Operations
Wyndham Hotels (Days Inn, Super 8, Baymont)
10.2021 - Current
General Manager
Comfort Suites (Choice Hotels)
05.2018 - 10.2021
Bachelor of Commerce / LL.B. - Accounting, Business Administration, Tax Laws
Saurashtra University