Grace Brylski
Cartersville
Summary
I'm a very versatile professional with a strong background in customer service and operational efficiency. I'm known for exceptional memory retention and teamwork, successfully contributing to various roles in fast-paced environments. My experience in these various roles allows me to be more open with my next role. I'm a quick learner and my next position is one I'd love to have for a long time and hopefully start a career in.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Sixes Tavern
02.2025 - 05.2026
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy by efficiently taking and relaying customer requests to kitchen staff.
- Collaborated with team members to maintain a smooth workflow during peak dining hours.
- Assisted in training new staff on menu knowledge and service protocols.
Sales Associate
The Home Depot Inc
01.2023 - 09.2024
- I worked in the garden department for the first few months at Home Depot then with a pay raise agreed to moved to the order fulfillment position where I learned to operate all the equipment used in the store. Because of this I am forklift certified and can operate heavy machinery.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of store layout and inventory to expedite customer service.
- Collaborated with team members to restock shelves and organize merchandise displays effectively.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular safety inspections to ensure compliance with operational standards.
- Loaded and unloaded shipments, maintaining accuracy in inventory management.
- Assisted in organizing warehouse layout for optimal space utilization and accessibility.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Florist Assistant
K&co Floral Design
01.2021 - 01.2022
- I was an executive assistant to the owner of the company performing tasks that ranged from buying getting coffee or food for everyone to delivering flowers and decorations to houses and events.
- I assisted with the set up and breakdown of events, large and small, ranging from small corporate events to large $100,000 weddings.
- Assisted in floral arrangement preparation, ensuring quality and adherence to design specifications.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
Banquet and Fine Dining Server
Canoe Restaurant
03.2020 - 01.2021
- I went through a two week training program where I had to memorize every ingredient of every dish on the menu so I would be able to accurately cater to guests needs whether it would it be personal preferences or allergies.
- I attended wine classes weekly gaining extensive knowledge of different kinds of wine from a sommelier.
- Catered the outdoor event tents for special occasions including weddings, receptions and corporate events.
Certified Nursing Assistant
Pine Knoll Nursing & Rehabilitation Center
01.2016 - 08.2017
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff, enhancing patient safety.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Assisted in mobility exercises, promoting physical rehabilitation and independence among patients.
Education
High School Diploma -
Haralson County High School
Tallapoosa, GA05-2014
Skills
- Customer service
- Memory retention
- Upselling techniques
- Banquet coordination
- Forklift operation
- Loading and unloading
- Order picking and processing
- Wedding arrangements
- Floral design
- Cross-training versatility
- Patient care
- Vital signs monitoring
Certification
- CNA - Certified Nurse Assistant
- Forklift Certified
Languages
English
Timeline
Restaurant Waiter
Sixes Tavern
02.2025 - 05.2026
Sales Associate
The Home Depot Inc
01.2023 - 09.2024
Florist Assistant
K&co Floral Design
01.2021 - 01.2022
Banquet and Fine Dining Server
Canoe Restaurant
03.2020 - 01.2021
Certified Nursing Assistant
Pine Knoll Nursing & Rehabilitation Center
01.2016 - 08.2017
High School Diploma -
Haralson County High School