Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Hamryka

Winder

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server/ Bartender

Tacos N' Social
05.2025 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Assisted in training new staff on menu items and service standards.
  • Managed multiple tables efficiently during peak hours, ensuring timely food delivery.
  • Collaborated with kitchen staff to streamline order fulfillment processes.
  • Maintained knowledge of daily specials and promotions, increasing upselling opportunities.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bartender

Latin Flavors/ Speakeasy
11.2024 - 03.2025
  • Crafted and served a diverse range of cocktails, ensuring consistent quality and presentation.
  • Managed bar inventory, tracking supplies and minimizing waste through efficient stock control.
  • Trained new bartenders on drink recipes, customer service protocols, and operational best practices.
  • Developed innovative cocktail recipes that enhanced menu offerings and improved customer engagement.
  • Provided exceptional customer service by creating welcoming atmosphere and promptly addressing guest needs.
  • Implemented cleanliness standards for bar area, maintaining compliance with health regulations and safety protocols.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Server/ Bartender

Friends Grill and Bar
07.2023 - 11.2024
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.
  • Provided excellent customer service, enhancing guest experiences and satisfaction.
  • Delivered exceptional customer service, ensuring guest satisfaction with prompt and friendly interactions.

Cashier

Little Caesar's
01.2023 - 05.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained a clean and organized work environment to enhance customer experience.
  • Handled customer inquiries and complaints with professionalism and courtesy.
  • Monitored inventory levels, restocked supplies, and reported discrepancies to management.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Implemented best practices for cash handling, reducing errors in transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Receptionist

Patriot Karate
04.2022 - 11.2022
  • Managed front desk operations, ensuring a welcoming environment for all visitors.
  • Scheduled appointments and classes, optimizing daily workflow for instructors and students.
  • Maintained accurate records of student attendance and instructor schedules using management software.
  • Assisted in resolving customer inquiries and issues promptly, enhancing overall satisfaction.
  • Implemented organizational systems that improved reception area efficiency and professionalism.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.

Hostess/ Server

Pamendi's Italian Grill
08.2021 - 01.2022
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating efficiency during peak hours.
  • Trained new hosts on customer service protocols and restaurant policies.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards under pressure.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery to guests.
  • Resolved guest complaints professionally, turning negative experiences into positive outcomes through effective problem-solving skills.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School -

Loganville High School
Loganville, Georgia
05.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Customer service
  • Time management skills

Timeline

Server/ Bartender

Tacos N' Social
05.2025 - Current

Bartender

Latin Flavors/ Speakeasy
11.2024 - 03.2025

Server/ Bartender

Friends Grill and Bar
07.2023 - 11.2024

Cashier

Little Caesar's
01.2023 - 05.2023

Receptionist

Patriot Karate
04.2022 - 11.2022

Hostess/ Server

Pamendi's Italian Grill
08.2021 - 01.2022

High School -

Loganville High School

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Grace Hamryka