Grace Wellman
Atlanta
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
Work History
Programmer
Online Tech
Atlanta, GA
02.2025 - 06.2026
- Developed and maintained web applications using JavaScript and Python frameworks.
- Collaborated with cross-functional teams to define project requirements and deliver solutions.
- Conducted code reviews to ensure quality standards and best practices.
- Implemented automated testing procedures to enhance software reliability and performance.
- Resolved technical issues by troubleshooting software bugs and optimizing existing codebase.
Sales Associate
Atlanta Ga
03.2024 - 11.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and organization.
- Trained new sales associates on product knowledge and customer service protocols.
- Implemented promotional displays, increasing visibility of high-demand items.
- Developed strong relationships with repeat customers, fostering brand loyalty.
Housekeeping Coordinator
Williams Baptist University
Walnut Ridge, Arkansas
08.2019 - 12.2019
- Coordinated daily cleaning schedules to ensure timely completion of tasks across campus facilities.
- Conducted regular inspections to maintain high standards of cleanliness and sanitation.
- Trained new staff on cleaning protocols and safety procedures, enhancing team efficiency.
Data Entry Intern
Chattanooga, TN
08.2022 - 2024
- Supported the documentation of workflows and processes for improved team communication and knowledge sharing.
- Participated in daily stand-ups, contributing insights on project progress and challenges faced.
Education
Bachelor of Science - Psychology
Williams Baptist University
Walnut Ridge, Arkansas12.2020
Bachelor of Science - Sociology/Psychology
Wiley College
Marshall, Texas05.2019
Associate of General Studies - undefined
McCook Community College
McCook, Nebraska05.2018
Associate of General Studies - undefined
Catawba Valley Community College
Hickory, North Carolina05.2017
Skills
- Good communicator
- Excellent in time management
- Good in Microsoft Word, PowerPoint, and SPSS
- Customer service
- Teamwork and collaboration
- Goal oriented
- Client service
- Teamwork
- Emotional intelligence
- Product sales
- Customer needs assessment
- Cold calling
Accomplishments
- Awarded “Employee of the Month”
LANGUAGES
English
Timeline
Programmer
Online Tech
02.2025 - 06.2026
Sales Associate
03.2024 - 11.2025
Data Entry Intern
08.2022 - 2024
Housekeeping Coordinator
Williams Baptist University
08.2019 - 12.2019
Associate of General Studies - undefined
Catawba Valley Community College
Associate of General Studies - undefined
McCook Community College
Bachelor of Science - Sociology/Psychology
Wiley College
Bachelor of Science - Psychology
Williams Baptist University
AWARDS
All Academy Awards, Basketball scholarships, National Honor Society, Presidential list, Dean’s list, Sportsmanship Award, Student leadership Council Award, Honor roll, Phi Theta Kappa Honor Society
Volunteer/Community Service
Victory Christian Center, Christmas Children Samaritan’s Purse Certificate, North Carolina, 2015, 2016, Women’s Shelter at Victory Christian Center, North Carolina 2015/2016.