- Music
- Cooking
- Computer repair, building, and cleaning
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Sketching and animating
- Crafting and DIY Projects
Grayson Ramsey
145 Daytona Dr, Bloomingdale
Summary
Results-driven retail professional skilled in sales proficiency and problem resolution. Successfully managed store operations, enhanced customer experiences, and built a loyal customer base through effective communication and collaboration. Kept up and exceeded company expectations and metrics. Great communication skills, and gets along with co-workers and customers easily.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
GameStop
08.2023 - Current
- Managed daily opening and closing of the store alone.
- Monitored safe and register funds while managing nightly deposits.
- Conducted weekly inventory counts, ensuring accuracy and supporting effective stock management.
- Handled deliveries from Fedex and UPS, and then logging those shipments in our inventory system.
- Talked to customers when they enter the store to make a connection to help them with what they were looking for and enrich their experience.
- Cultivated a loyal customer base by delivering positive experiences, ensuring repeat visits and customer retention.
- Trained new seasonal associates daily operations and how the job works.
- Set up marketing kits on a weekly and monthly basis for new promotions, new products, and events.
- Coordinated large events for midnight product releases and Pokémon TCG tournaments, enhancing community engagement and customer excitement.
- Constantly kept up and met company metrics and standards.
- Would partner with district manager for daily calls.
Concessions Worker
GTX Movie Theater
05.2022 - 05.2022
- Assisted customers with menu selections, delivering prompt service to enhance their experience.
- Operated point-of-sale system, ensuring accurate transaction processing and customer satisfaction.
- Prepared food and beverage items following safety protocols.
- Responded swiftly to changing demands in fast-paced environment, maintaining service quality during peak times.
- Maintained cleanliness and organization of concession stand area.
Education
High School Diploma -
South Effingham High School
Guyton, GA05-2023
Skills
- Sales proficiency
- Customer engagement
- Cash handling accuracy
- Loss prevention strategies
- Merchandise display
- Product knowledge
- Store operations
- Daily reporting
- Store maintenance
- Problem solving
- Multitasking and prioritizing
- Collaboration skills
Accomplishments
Customer Wrote:
I just wanted to take a moment and give kudos to the young man named Grayson (705273) at the Rincon Game Stop located at 410 S Columbia Ave in Rincon, Georgia. My son was gifted a 100 dollar XBox gift card but the code had been deactivated after purchase. I took the card and original receipt to the store last week and was told that my problem had to be solved by calling the customer service number. No headway was made after 2 calls to customer service. I was told that it was an XBox problem and I should call XBox which I did. The XBox rep checked my card, gave me a service number, and then directed me back to the store. Although reluctant, / went BACK to Game Stop. Thankfully, Grayson was there to assist. He was unsure of what needed to be done, but determined to find a solution. After making several calls, he was able to provide me with replacement cards. While working through my problem, he also assisted 8 to 10 other customers. He was very helpful and patient with each customer. He was polite to each customer and answered all questions thoroughly.
Not often do I see retail employees who are willing to go above and beyond to assist a customer like Grayson. This young man deserves recognition. He takes his job seriously and represents your company well.
Interests
Timeline
Retail Keyholder
GameStop
08.2023 - Current
Concessions Worker
GTX Movie Theater
05.2022 - 05.2022
High School Diploma -
South Effingham High School