Problem solving, customer service, communications, and leadership are skills that are used daily in most any profession. I feel that my skillsets make me a strong candidate for management positions.
Overview
49
49
years of professional experience
1
1
Certification
Work History
Handy Man
Self Employed
Valdosta, GA
03.2020 - Current
Performed general maintenance and repair tasks for residential properties.
Installed fixtures, appliances, and furniture according to client specifications.
Conducted thorough inspections to identify and resolve potential issues proactively.
Office Manager
South Georgia Eye Partners
Valdosta, GA
03.2017 - 03.2020
Oversaw billing processes, ensuring timely collection and accuracy in financial reporting.
Facilitated communication between departments, enhancing collaboration on patient care initiatives.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Clinic Manager
Eye Associates of South Georgia
Valdosta, GA
07.1993 - 02.2017
Led daily clinic operations, ensuring optimal patient flow and service delivery.
Oversaw staff training and development, enhancing team performance and patient care standards.
Implemented process improvements, reducing wait times and increasing patient satisfaction rates.
Managed inventory control systems, optimizing supply management for clinical procedures.
Conducted performance evaluations, providing feedback to promote staff growth and accountability.
Maintained computer network.
Certified Ophthalmic Technician
Southern Eye Institute
Jacksonville, FL
08.1985 - 07.1993
Conducted comprehensive patient eye examinations and documented findings accurately.
Assisted ophthalmologists in surgical procedures, ensuring compliance with safety protocols.
Operated advanced diagnostic equipment, including visual field analyzers and OCT machines.
Educated patients on pre- and post-operative care to enhance recovery outcomes.
Conducted comprehensive patient assessments to gather medical histories and vision-related information.
Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal, and cleaning.
Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Streamlined clinic workflows, enhancing patient flow and reducing wait times.
Trained new technicians on best practices for patient interaction and equipment operation, fostering team development.
Measured intraocular pressure using Goldman and Tonopen tonometry process.
Excelled in continuing education courses to stay current on advancements within the field of ophthalmic technology, enhancing job performance skills consistently over time.
Production Manager
Aire-O-Lite Optical
Alma, GA
10.1977 - 08.1985
Supervised daily production operations to ensure quality and efficiency.
Implemented process improvements that reduced waste and enhanced workflow.
Trained and mentored staff on best practices in production.