Gregory Dayes
Fayetteville,GA
Summary
Accomplished professional with extensive experience in the US Navy, specializing in human resources support and supply chain management. Demonstrated success in enhancing team efficiency and morale through effective conflict management and team building. Expertise in inventory management and policy enforcement, ensuring operational excellence and cost reduction.
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Dispatcher
Grady Memorial Hospital
Atlanta, GA
10.2024 - Current
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
- Studied building floor plans to give directions and provide accurate information.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Monitored dispatcher performance metrics regularly, providing feedback, coaching, or additional training as needed to optimize productivity.
- Conducted regular audits of dispatcher call logs to identify areas for improvement in response times and accuracy of information relayed to officers.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
HUMAN RESOURCES ASSISTANT
US Navy
Gulfport, Mississippi
07.2021 - 10.2024
- Packaged new hire packets and materials for distribution to newly hired employees
- Cultivated a positive work environment through recognition programs and team building initiatives
- Boosted employee morale by fostering positive working environment through effective leadership and teamwork
- Resolved conflicts between coworkers using mediation techniques when necessary
- Performed administrative tasks such as filing documents, photocopying materials, scheduling appointments
- Processed, verified and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence
- Prepared badges, passes and identification cards and performed other security-related duties
SUPPLY CHAIN SPECIALIST
US Navy
Virginia Beach, Virginia
03.2010 - 07.2021
- Created monthly safety performance metrics that enabled management to assess progress toward achieving goals
- Conducted workplace inspections to identify potential hazards, investigated accidents, and reported findings
- Identified cost saving measures through vendor negotiations and alternative sourcing options
- Created and implemented processes for accurate tracking and reporting of inventory levels across multiple warehouses
- Managed inventory levels to ensure timely availability of goods while minimizing excess stock
- Prepared purchase orders and sent copies to suppliers and to departments originating requests
- Converted approved requisitions into purchase orders for issuance to vendors
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - HUMAN RESOURCES MANAGEMENT
Grand Canyon University
Phoenix, AZ 11.2022 - 01.2024
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION MANAGEMENT OF TECHNOLOGY
Grand Canyon University
Phoenix, AZ 04.2019 - 11.2020
ASSOCIATE IN SCIENCE (A.S.) - HUMAN RESOURCES MANAGEMENT
Coastline Community College
Fountain Valley, CA 06.2015 - 11.2017
Skills
- Human Resources Support
- Policy Enforcement
- Performance Assessment
- Effective Planning
- Conflict Management
- Team Building
- Inventory Management
- Data Entry
- Cross-functional Collaboration
- Customer Service
- Adobe Premiere Pro
- Microsoft Word
- Microsoft Excel
- Data Security
- Cost Reduction Strategies
- Dispatch coordination
Certification
HIPAA Certification, US Navy, 2023
Timeline
Dispatcher
Grady Memorial Hospital
10.2024 - Current
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - HUMAN RESOURCES MANAGEMENT
Grand Canyon University
11.2022 - 01.2024
HUMAN RESOURCES ASSISTANT
US Navy
07.2021 - 10.2024
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION MANAGEMENT OF TECHNOLOGY
Grand Canyon University
04.2019 - 11.2020
ASSOCIATE IN SCIENCE (A.S.) - HUMAN RESOURCES MANAGEMENT
Coastline Community College
06.2015 - 11.2017
SUPPLY CHAIN SPECIALIST
US Navy
03.2010 - 07.2021
HIPAA Certification, US Navy, 2023
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