Gregory Henley
Sugar Hill
Summary
Results-oriented operations manager with expertise in leading teams and optimizing processes. Specializes in strategic planning and staff development to drive operational efficiency and reduce costs. Committed to enhancing business performance through effective leadership and innovative solutions.
Overview
1
1
Certification
10
10
years of professional experience
Work History
General Manager
First Watch
Gainesville
11.2022 - Current
- Oversaw daily restaurant operations and ensured smooth service delivery.
- Managed daily operations and ensured compliance with health and safety standards.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Trained and mentored team members on service standards and procedures.
Senior Associate
Cracker Barrel
Cumming
11.2016 - 11.2022
- Coordinated training sessions for new employees to enhance service quality.
- Analyzed key performance indicators to identify effective strategies.
- Supervised daily operations and staff performance in a fast-paced restaurant environment.
- Managed inventory levels and ordered supplies to maintain product availability.
Education
Kendrick High School
Columbus, GASkills
- Operations management
- Budget management
- Client relations
- Budget management
- Schedule coordination
- Team leadership
Certification
- Servsafe certified
Timeline
General Manager
First Watch
11.2022 - Current
Senior Associate
Cracker Barrel
11.2016 - 11.2022
Kendrick High School