Gregory Joiner
Griffin
Summary
Operations leader with expertise in logistics management and customer satisfaction enhancement. Proficient in staff training and effective communication, driving seamless operations and positive outcomes. Demonstrated ability to build strong relationships that support organizational goals.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Transitional Workers Southeastern
Thomaston
10.2019 - 12.2022
- Managed daily operations and logistics for transitional worker assignments.
- Developed and maintained positive relationships with community partners.
- Oversaw scheduling and placement of workers in various roles.
- Facilitated communication between staff, clients, and stakeholders.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Restaurant General Manager
Pizza Hut SRC
Thomaston
01.2021 - 05.2021
- Oversaw daily restaurant operations, ensuring seamless service and high customer satisfaction.
- Trained and supervised staff in food preparation and service excellence.
- Monitored compliance with health regulations and food safety practices.
- Assisted in scheduling employee shifts to align with business demands.
- Cultivated positive customer relationships to enhance overall dining experience.
- Conducted team meetings to share updates and promote collaboration.
- Resolved customer complaints swiftly to uphold a welcoming atmosphere.
- Maintained accurate inventory records for food, supplies, and equipment.
NCO
Marine Corps Base Camp Lejeune
Jacksonville
06.2008 - 08.2016
- Designed training programs to advance employee skills and knowledge.
Education
Multiple Certifications - Heavy Equipment Operations
Heavy Equipment College of GA
Conyers, GA03-2016
Diploma - Culinary Arts, Hospitality
Helms College
Macon, GA12-2013
Medical Assistant Diploma - Emergency Medicine
Remington College
Baton Rouge, LA12-2012
High School Diploma -
Griffin High School
Griffin05-2008
Skills
- Operational management
- Staff scheduling
- Inventory control
- Customer relationship management
- Vendor coordination
- Team leadership
- Employee training
- Effective communication
- Conflict resolution
Timeline
Restaurant General Manager
Pizza Hut SRC
01.2021 - 05.2021
Owner/Operator
Transitional Workers Southeastern
10.2019 - 12.2022
NCO
Marine Corps Base Camp Lejeune
06.2008 - 08.2016
Multiple Certifications - Heavy Equipment Operations
Heavy Equipment College of GA
Diploma - Culinary Arts, Hospitality
Helms College
Medical Assistant Diploma - Emergency Medicine
Remington College
High School Diploma -
Griffin High School