A dedicated technical professional with strong background in diagnosing and resolving technical issues, coupled with proven track record of enhancing system performance. Known for reliability and capacity to adapt to evolving project requirements, fostering collaborative team environment. Key strengths include problem-solving, technical acumen, and effective communication.
Work History
Senior Tech Mentor
4 Years 4 Months
TWC Services | 05.2022 - Current
Executed diagnostic and repair procedures for commercial HVAC refrigeration and cooking equipment, enhancing operational efficiency.
Executed regular equipment maintenance checks to ensure optimal performance and reliability.
Created engaging PowerPoint materials and facilitated interactive training classes aimed at improving junior technicians' skills and techniques.
Guided junior technicians in troubleshooting and repair techniques, enhancing skill development and operational efficiency.
Executed routine safety inspections to uphold industry standards and promote safe operational practices.
Maintenance Supervisor
2 Years 2 Months
The Grand Reserve | 03.2020 - 05.2022
Apartment Maintenance supervisor
Supervised daily maintenance operations, ensuring compliance with safety regulations and facility standards.
Coordinated scheduling of preventive maintenance tasks to enhance equipment reliability and operational efficiency.
Trained and mentored team members on best practices in maintenance procedures and safety protocols.
Implemented process improvements to reduce downtime and optimize resource allocation across maintenance activities.
Managed inventory of tools and supplies, ensuring availability for uninterrupted maintenance operations.
Service Technician
4 Years 8 Months
TWC Services | 07.2015 - 03.2020
Diagnosed and repaired mechanical issues in various service equipment including commercial HVAC/R and kitchen equipment, ensuring optimal performance and reliability.
Conducted routine maintenance checks to enhance equipment lifespan and reduce downtime.
Collaborated with team members to streamline service processes, improving overall efficiency.
Implemented new troubleshooting techniques that reduced service response times significantly.
Adhered to safety protocols and policies to reduce workplace hazards.
Service Technician
2 Years 3 Months
Energy Savers Of Georgia And Alabama | 04.2013 - 07.2015
Efficiently diagnosed and repaired HVAC systems for both residential and commercial clients.
Enhanced HVAC unit performance and ensured safety compliance through diligent routine maintenance.
Increased service efficiency and customer satisfaction by effectively collaborating with team members to refine processes.
Fostered skill development among junior technicians by providing guidance in equipment handling, inspection, and troubleshooting.
Executed diagnosis, repair, and maintenance of mechanical equipment, including process chillers, boiler systems, HVAC/R, various pump systems, and backflow prevention devices.
Diagnosed mechanical issues using advanced troubleshooting techniques, enhancing repair efficiency.
Instillation of HVAC/R in new construction and existing structures
Collaborated with various contractors and engineering teams to implement process improvements, streamlining operations and reducing downtime.
Lead Installer
2 Years 4 Months
Indoor Solutions | 04.2009 - 08.2011
Executed installation and replacement tasks for HVAC duct systems and equipment in both residential and commercial settings.
Advanced to lead installer position to enhance team performance and ensure project completion.
Oversaw installation processes, ensuring adherence to company standards and safety protocols.
Mentored junior installers, enhancing team skills and improving overall installation efficiency.
Conducted quality inspections post-installation to guarantee client satisfaction and compliance with specifications.
Installer
1 Year 3 Months
Bi-City Heating and Air | 01.2008 - 04.2009
Executed installation of complete residential HVAC systems in compliance with specifications and safety standards.
Engaged with team members to refine methodologies that promote on-time delivery of project objectives.
Skills
Customer service
Troubleshooting and resolution skills
Electrical and controls systems
System installations
Knowledge in Word
Excell
Power Point
Mechanical knowledge
Team training
Able to work with a team
Technical assistance
Safety awareness
Mechanical and technology-savvy
Attention to detail
Accomplishments
Through my career my promotions went from Installer, Lead Installer, Mechanical Tech, Service Tech, Senior Tech then Senior Tech Mentor.
Universal EPA certified
OSHA 10 certified
Continued education with manufacture training such as; Manitowoc, Hoshizaki, Alroshaam, Frymaster, Unox, Trenton, Bohn, etc… ,
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