Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Zachary Aiola

Dallas,GA

Summary

Dynamic Shift Manager at McDonald's with a proven track record in staff training and mentoring, enhancing team performance and compliance. Skilled in inventory control and handling customer complaints, I foster a motivated workplace while ensuring operational excellence. Recognized for effectively supervising staff and maintaining high standards in food service quality.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
02.2023 - Current
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.

Education

High School Diploma -

Paulding County High School
Dallas
05-2025

Skills

  • Staff motivation
  • Compliance
  • Mentoring and coaching
  • Staff training and onboarding
  • Tech-Savvy
  • Energetic and enthusiastic
  • Handling customer complaints
  • Workplace safety
  • Shift leadership
  • Performance reviewing
  • Inventory control
  • Accurate money handling

Certification

  • Food Protection Manager, ServSafe - 2029
  • Microsoft Office Specialist (Word 2019), Microsoft Certiport - Iss. 2024
  • Microsoft Office Specialist (PowerPoint 2019), Microsoft Certiport - Iss. 2024
  • Microsoft Office Specialist (Excel 2019), Microsoft Certiport - Iss. 2024
  • OTP1, McDonald's OTP Program - Iss. 01/10/25
  • CODE: Core Operations Digital Expert, McDonald's OTP Program - Iss. 02/18/25
  • OTP2, McDonald's OTP Program - Iss. 03/09/25

Interests

  • Music
  • Crafting and DIY Projects
  • Digital Art and Animation
  • Designing and Printing 3D Models
  • Coding and Programming
  • Fundraising Events
  • App Development
  • Reading
  • Camping
  • Watching Movies and TV Shows

Timeline

Shift Manager

McDonald's
02.2023 - Current

High School Diploma -

Paulding County High School
Zachary Aiola