Gretchen Plummer Smith
McDonough
Summary
Organized Office Support Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Office Management Support
Morehouse Healthcare
08.2016 - Current
- Handled confidential information with discretion, ensuring data privacy for both employees and clients alike.
- Improved interdepartmental collaboration through the implementation of regular team meetings aimed at fostering open communication between employees.
- Maintained a well-organized work environment, ensuring seamless daily operations and high levels of efficiency.
- Evaluated office supply inventory regularly to prevent shortages while managing cost-effective purchasing decisions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Office Management Support
Tallahassee Memorial Hospital
08.2014 - 05.2016
- Maintained a well-organized work environment, ensuring seamless daily operations and high levels of efficiency.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Business Administration
Florida State College
Jacksonville, FL06-2023
Diploma - Certified Medical Assistant
Advanced Career Training
Morrow, GA03-2010
Associate of Science - Office Managemenmt
Florida Community College
Jacksonville, FL06-2006
Skills
- Workplace safety
- Human resources support
- Document preparation
- Policy enforcement
- Scheduling expertise
- Customer service
- Clear oral/written communication
- Organizational skills
- Office management
- Staff training
- Administrative support
Timeline
Office Management Support
Morehouse Healthcare
08.2016 - Current
Office Management Support
Tallahassee Memorial Hospital
08.2014 - 05.2016
Associate of Arts - Business Administration
Florida State College
Diploma - Certified Medical Assistant
Advanced Career Training
Associate of Science - Office Managemenmt
Florida Community College
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