Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Plummer Smith

McDonough

Summary

Organized Office Support Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Office Management Support

Morehouse Healthcare
08.2016 - Current
  • Handled confidential information with discretion, ensuring data privacy for both employees and clients alike.
  • Improved interdepartmental collaboration through the implementation of regular team meetings aimed at fostering open communication between employees.
  • Maintained a well-organized work environment, ensuring seamless daily operations and high levels of efficiency.
  • Evaluated office supply inventory regularly to prevent shortages while managing cost-effective purchasing decisions.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Office Management Support

Tallahassee Memorial Hospital
08.2014 - 05.2016
  • Maintained a well-organized work environment, ensuring seamless daily operations and high levels of efficiency.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Streamlined office processes by implementing efficient filing systems and organizational tools.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate of Arts - Business Administration

Florida State College
Jacksonville, FL
06-2023

Diploma - Certified Medical Assistant

Advanced Career Training
Morrow, GA
03-2010

Associate of Science - Office Managemenmt

Florida Community College
Jacksonville, FL
06-2006

Skills

  • Workplace safety
  • Human resources support
  • Document preparation
  • Policy enforcement
  • Scheduling expertise
  • Customer service
  • Clear oral/written communication
  • Organizational skills
  • Office management
  • Staff training
  • Administrative support

Timeline

Office Management Support

Morehouse Healthcare
08.2016 - Current

Office Management Support

Tallahassee Memorial Hospital
08.2014 - 05.2016

Associate of Arts - Business Administration

Florida State College

Diploma - Certified Medical Assistant

Advanced Career Training

Associate of Science - Office Managemenmt

Florida Community College

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Gretchen Plummer Smith