GUSTAVO ZORRILLA
Johns Creek
Summary
Driven and personable individual with talent for building relationships and understanding customer needs. Possesses solid grasp of sales principles and techniques, coupled with strong communication and problem-solving skills. Committed to driving results and exceeding sales targets through effective customer engagement.
Overview
2
2
years of professional experience
Work History
Sales Man
Mercado Hispano
11.2023 - Current
- Provided excellent service and attention to customers when face-to-face
- Managed customer databases to track interactions and improve service.
- Increased customer loyalty by building strong relationships through regular follow-ups and personalized service.
Store Manager
TitleMax
11.2022 - 11.2023
- Motivated staff to achieve store goals for enhanced sales productivity.
- Established a welcoming atmosphere to encourage repeat business.
- Analyzed sales data for strategic planning and resource allocation.
- Resolved customer complaints for improved store reputation and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
C.E.P San Pio X
Huancayo - Peru12-1988
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Closing techniques
- Customer service
Languages
English
Limited Working
Timeline
Sales Man
Mercado Hispano
11.2023 - Current
Store Manager
TitleMax
11.2022 - 11.2023
High School Diploma -
C.E.P San Pio X
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