Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haeun Shin

Duluth

Summary

  • Do not afraid to ask about the unknown/confused tasks in order to learn more accurately and to complete the tasks perfectly.
  • Admitting the mistakes in manner and accept any necessary criticism knowing that it is to prevent the next similar mistake.
  • Ability to get along with all coworkers without unnecessary emotional waste.
  • Following the built rules without opposing questions.
  • Feeling sense of group-ness/involvement that motivates to work harder and longer with responsibility of my position.

Overview

7
7
years of professional experience

Work History

Server

Doremi Restaurant
05.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier

Mozart Bakery
05.2016 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped first-time customers determine their needs based on their personal tastes.
  • Well acknowledged with all the ingredients with the products and answered all the questions to their concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new employees to help them get used to new work environment.
  • Took a leader position among the coworkers and double-checked the required tasks with responsibility.
  • Kept the working area neat and clean following the health inspection rule.
  • Volunteered to be left alone when the coworkers couldn't finish all the tasks until the closing hour.
  • Greeted customers with hospitality and remained calm and generous at all times.
  • Identified and resolved any problems and errors happened between the coworkers and customers.

Education

Bachelor - Sociology

Georgia State University
Atlanta, GA
05.2024

Skills

  • Special Dietary Requirements
  • Corrective Actions
  • Warm and Friendly
  • Hospitality Service Expertise
  • Communication
  • Adaptable and Flexible

Languages

English
Full Professional
Korean
Native or Bilingual
Spanish
Elementary
Japanese
Limited Working

Timeline

Server

Doremi Restaurant
05.2019 - Current

Cashier

Mozart Bakery
05.2016 - 12.2022

Bachelor - Sociology

Georgia State University

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Haeun Shin