Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Donovan

Greensboro

Summary

Dedicated professional with a strong work ethic and adaptability, excelling in customer service and time management. Proven ability to master new skills quickly and work effectively without supervision. Committed to delivering positive and memorable experiences for every customer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Life Insurance Sales Agent

Enhance
Greensboro
09.2025 - Current
  • Consulted with clients to assess their life insurance needs and preferences.
  • Educated potential clients about various life insurance products and benefits.
  • Assisted clients in completing applications and collecting necessary documentation.
  • Conducted follow-up calls to address client questions and concerns promptly.

Cashier

Publix
Greensboro
08.2024 - Current
  • Processed customer transactions accurately and efficiently at fast-paced retail environment.
  • Assisted customers with product inquiries and provided friendly service experience.
  • Handled cash, credit, and digital payments securely and responsibly.
  • Resolved customer complaints swiftly to ensure positive shopping experiences.

Insurance Customer Service Representative

State Farm
Greensboro
03.2025 - 08.2025
  • Responded to customer inquiries via phone and email regarding insurance policies.
  • Processed policy changes and updates in the company's database accurately.
  • Collaborated with team members to resolve customer issues promptly.
  • Handled billing inquiries and payment processing efficiently for clients.

Server

IHOP
Gainesville
03.2022 - 06.2024
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Provided excellent customer service to ensure satisfaction.

Education

BBA -

Mercer University
Macon, GA
05-2026

Skills

  • Customer service
  • Sales techniques
  • Team collaboration
  • Time management
  • Data entry
  • Deadline driven

Certification

  • Life, Health, Property and Casualty Insurance License

Timeline

Life Insurance Sales Agent

Enhance
09.2025 - Current

Insurance Customer Service Representative

State Farm
03.2025 - 08.2025

Cashier

Publix
08.2024 - Current

Server

IHOP
03.2022 - 06.2024

BBA -

Mercer University
Hailey Donovan