Hailey Lathem
Cumming
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Ted's Montana Grill Inc.
02.2022 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Cultivate warm relationships with regular customers.
- Maintaine clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Altar'd State
11.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted customers with selections,
Cleaning Professional
Collis Cleaning Company
02.2018 - 11.2021
- Delivered quality customer service to address urgent needs and cleaning requests.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
High School Diploma -
West Forsyth High School
Cumming, GA06.2021
Skills
- Guest Relations Management
- Item Promotion
- Customer Service
- Process Payments
- Age Verification
- Greet Guests
- Menu Memorization
- Active Listening
- Assist Customers
Competition Cheerleader
Long Training to develop skills
Team Work
Traveling to Competitions
Lots of fun
Timeline
Server
Ted's Montana Grill Inc.
02.2022 - Current
Sales Associate
Altar'd State
11.2021 - 04.2022
Cleaning Professional
Collis Cleaning Company
02.2018 - 11.2021
High School Diploma -
West Forsyth High School
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