Haili Hobbs
Dalton,Georgia
Summary
Dynamic retail professional with a proven track record at Children's Place Inc., excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and relationship building. Skilled in cash handling and visual merchandising, consistently driving sales and fostering a positive shopping environment. Eager to learn with aptitude of applying new knowledge with skills and efficiency.
Overview
7
7
years of professional experience
Work History
Associate
Sunglass Hut - Luxottica
Chattanooga, TN
11.2025 - Current
- Assisted customers in selecting eyewear, enhancing product knowledge and improving sales experience.
- Maintained organized inventory, ensuring accurate stock levels and efficient restocking procedures.
- Supported visual merchandising efforts by arranging displays to highlight seasonal promotions effectively.
- Utilized POS system for processing transactions, managing cash handling with accuracy and efficiency.
Assistant Store Manager
Children's Place Inc.
Chattanooga, TN
05.2023 - 01.2025
- Supervised daily store operations and ensured adherence to company policies.
- Trained and developed team members on customer service best practices.
- Implemented visual merchandising strategies to enhance product presentation.
- Monitored inventory levels and coordinated restocking efforts effectively.
- Assisted in creating promotional displays to drive sales during peak seasons.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Collaborated with management on staff scheduling to optimize labor costs.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Associate
Children's Place Inc.
Chattanooga, TN
06.2021 - 01.2025
- Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
- Participated in training sessions to enhance product knowledge and improve customer service skills.
- Engaged with customers to address inquiries, providing information on lens options and frame styles.
- Contributed to store cleanliness and organization, fostering a welcoming shopping environment for customers.
Associate
Children's Place Inc.
Kennesaw, GA
10.2018 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
3rd Shift Stocker
Food City
Chatsworth, GA
02.2023 - 10.2023
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, tracking stock levels and identifying discrepancies.
- Collaborated with team members to maintain clean and safe working environment.
- Operated material handling equipment to transport products within the store.
Education
High School Diploma -
North Cobb High School
Kennesaw, GA05-2017
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Relationship building
- Complex Problem-solving
- Courteous and professional
- Oral communication
- Work Planning and Prioritization
- Client engagement
- Product knowledge
- Inventory management
- Management support
- Performance improvement
- Sales techniques
Timeline
Associate
Sunglass Hut - Luxottica
11.2025 - Current
Assistant Store Manager
Children's Place Inc.
05.2023 - 01.2025
3rd Shift Stocker
Food City
02.2023 - 10.2023
Associate
Children's Place Inc.
06.2021 - 01.2025
Associate
Children's Place Inc.
10.2018 - 01.2025
High School Diploma -
North Cobb High School