Hailie Williams
Atlanta,MI
Summary
Results-oriented Business and Data Analytics professional with 10+ years of experience analyzing customer behavior, sales performance, operational processes, and financial transactions across real estate and brand marketing industries. Proven ability to interpret business metrics, identify trends, improve operational efficiency, and communicate actionable insights to stakeholders.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
Preferred Apartment Communities
Atlanta
05.2024 - Current
- Analyze leasing, occupancy, and resident satisfaction metrics to identify operational improvement opportunities.
- Maintain accurate financial records and operational reports supporting daily business decisions.
- Monitor customer feedback trends and implement service improvements.
- Track key operational metrics to improve efficiency and customer experience.
Sales & Leasing Consultant
Preferred Apartment Communities
Smyrna
05.2021 - 05.2024
add numbers/percentages to better support these*
- 8*8Monitored leasing performance metrics and occupancy trends.
- Produced reports documenting leasing activity and customer interactions.
- Used CRM data to improve and maintain leasing conversion records.
- Managed customer portfolios and tracked leasing performance.
Liquor Sales Representative
Capital City Wine & Spirits
Atlanta
08.2021 - 07.2024
- Tracked inventory performance and sales activity.
- Monitored purchasing trends and maintained sales documentation.
- Collected customer feedback and engagement metrics.
- Evaluated consumer purchasing behaviors and campaign effectiveness.
Skills
- Data Analysis
- Business Analytics
- *KPI Reporting
- Customer Analytics
- Sales Analytics
- Financial Reporting
- Process Improvement
- Trend Analysis
- Data Visualization
- SQL
- *Power BI
- *Tableau
- Pivot Tables
- XLOOKUP
- Power Query
- *CRM Software
- Microsoft Office
Certification
- Real Estate Salesperson Pre-Licensing
- *Google Data Analytics Certificate
- *PL-300, *Tableau Desktop Specialist
Additional Experience
- Sales Analytics
- Customer Insights & CRM Analysis
- Business Intel Tools
- Operations Analytics
- Financial & Revenue Analaysis
Timeline
Assistant Manager
Preferred Apartment Communities
05.2024 - Current
Liquor Sales Representative
Capital City Wine & Spirits
08.2021 - 07.2024
Sales & Leasing Consultant
Preferred Apartment Communities
05.2021 - 05.2024