Haleigh Mason
Marietta
Summary
Strategic management professional with a strong background in leading teams and optimizing operations in fast-paced environments. Expertise in staff training, conflict resolution, and inventory management, driving efficiency and high service standards. Known for fostering customer relationships and streamlining workflows to support business growth. Ready to apply diverse skills in management and customer service to new challenges.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Manager in Training
Brinker International, Chili's Grill & Bar
Marietta
10.2024 - Current
- Oversaw staff activities to uphold high service standards, delegated tasks, and ensured productivity during high-volume shifts.
- Supported daily restaurant operations, facilitating efficient service and clear communication between staff and kitchen.
- Cross-trained in multiple front- and back-of-house roles, including server, bartender, host, to-go specialist, food runner, and line cook.
- Trained across multiple kitchen stations while maintaining thorough knowledge of menu items, recipes, and daily updates.
- Conducted monthly inventory counts and managed food ordering and stock management.
Shift Manager
Richard's Restaurant
Elberton
04.2021 - 10.2024
- Managed daily cash intake by counting registers and tabulating profits, ensuring accurate financial reporting.
- Trained and mentored staff to uphold service standards and procedures, enhancing team competency.
- Resolved guest complaints promptly to maintain satisfaction.
- Ensured compliance with health and safety regulations during shifts.
- Completed all opening and closing duties accurately according to established guidelines, maintaining operational efficiency.
Cashier
Zaxby’s
Marietta
2018 - 10.2020
- Processed guest transactions efficiently and accurately at a fast-paced restaurant.
- Greeted guests and addressed inquiries about store products and services.
- Utilized suggestive selling techniques to enhance guest purchases.
- Collaborated with team members to maintain efficient service during peak hours.
- Assisted guests over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Department of Education
State Of Florida04-2018
Skills
- Inventory management
- Food safety
- Health regulations
- Staff management
- Quality management
- Time management
- Problem solving
- Conflict resolution
Certification
- ServSafe
Timeline
Manager in Training
Brinker International, Chili's Grill & Bar
10.2024 - Current
Shift Manager
Richard's Restaurant
04.2021 - 10.2024
Cashier
Zaxby’s
2018 - 10.2020
High School Diploma -
Department of Education