Haley Brown
Sautee
Summary
Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Primary Therapist
Black Bear Lodge
05.2024 - 11.2024
- Reduced relapse rates for substance abuse clients by providing comprehensive aftercare planning and support resources.
- Provided crisis intervention services to clients in need, stabilizing the situation and connecting individuals with appropriate resources for ongoing support.
- Increased client engagement in therapy sessions through the use of empathetic listening and motivational interviewing techniques.
- Utilized a variety of therapeutic modalities based on individual client needs, enhancing overall effectiveness of interventions.
- Facilitated group therapy sessions for diverse populations promoting interpersonal growth and increased self-awareness among participants.
- Empowered clients to take ownership of their recovery process by teaching essential coping skills and strategies for managing stressors outside of therapy sessions.
- Completed documentation in a timely fashion for use in patient charts.
Counseling Intern
Hall County Drug Court/Family Treatment Court
05.2023 - 05.2024
- Fostered resilience within clients by integrating strengths-based approaches into therapeutic interventions.
- Promoted safe and supportive environment for clients, fostering trust and open communication in therapy sessions.
- Facilitated psychoeducation groups on various topics such as healthy relationships, conflict resolution, and emotional regulation to empower clients with essential life skills.
- Provided crisis intervention support when necessary, ensuring safety of at-risk clients during critical situations.
- Developed strong rapport with diverse clientele by demonstrating empathy, active listening, and cultural sensitivity during therapy sessions.
- Participated actively in supervision sessions to continuously enhance professional knowledge and counseling skills.
- Implemented case management services for clients requiring additional resources or referrals outside of counseling center setting.
Case Manager
Hall County HELP Court
11.2021 - 05.2024
- Used coordination and planning skills to achieve results according to schedule.
- Schedule and analyze drug screen results for clients.
- Track and maintain drug screening program budget.
- Prepared variety of different written communications, reports and documents.
- Managed consistent caseload above 50 clients, with variety of case management strategies being used daily to best meet needs of client base.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information
- Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times
Residential Aide
Black Bear Lodge
12.2020 - 10.2021
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to counselors and healthcare team.
- Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
- Kept close eye on behavior and emotional responses of clients, consulting with counseling and nursing to address concerns and protect each person from any harm.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Intern
Hall County HELP Court
08.2020 - 12.2020
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Used Connexis software to record patient notes, input balances, and track court fees.
- Assisted staff with groups, taking detailed notes throughout, and offered support if needed.
Salesperson
Mt. Yonah Book Exchange
06.2013 - 01.2017
- Managed approximately 20 incoming calls and emails per day from customers.
- Improved customer service and telecommunication skills to build lasting relationships.
Education
Master of Science - Clinical Mental Health
Thomas University
Thomasville, GA 05.2020 - Current
Bachelor of Science - Psychology
University Of North Georgia
Dahlonega, GA 01.2015 - 12.2020
Skills
Verbal and written communication
Professionalism
Phone etiquette
Documentation skills
Time management
Organizational skills
Connexis and Tier software proficiency
Multitasking abilities
Interpersonal skills
Timeline
Primary Therapist
Black Bear Lodge
05.2024 - 11.2024
Counseling Intern
Hall County Drug Court/Family Treatment Court
05.2023 - 05.2024
Case Manager
Hall County HELP Court
11.2021 - 05.2024
Residential Aide
Black Bear Lodge
12.2020 - 10.2021
Intern
Hall County HELP Court
08.2020 - 12.2020
Master of Science - Clinical Mental Health
Thomas University
05.2020 - Current
Bachelor of Science - Psychology
University Of North Georgia
01.2015 - 12.2020
Salesperson
Mt. Yonah Book Exchange
06.2013 - 01.2017
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