Haley Gibbs
Self Employed
Hazlehurst
9
years of professional experience
Skilled Master Cosmetologist known for excellent client consultation and extensive product knowledge. Experienced in executing a variety of hair services, ensuring client satisfaction and safety in every appointment.
Work History
Master Cosmetologist
4 Years 2 Months- Delivered personalized hair and skincare consultations to enhance client satisfaction.
- Executed a variety of advanced coloring techniques, ensuring consistent results for diverse clientele.
- Implemented sanitation and safety protocols, maintaining a clean and compliant work environment.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.
- Assisted management in promoting salon events and offerings through social media platforms, driving foot traffic into the salon.
- Managed appointment scheduling efficiently to maximize clientele while minimizing wait times.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Administrative Assistant
3 Years 1 Month- Managed customer inquiries and correspondence, enhancing client satisfaction and communication flow.
- Implemented filing systems to organize documents, improving retrieval efficiency and accuracy.
- Oversaw office supply inventory and procurement, reducing costs while maintaining necessary resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Billed out the monthly customer bills and got them in the mail.
- Kept up with inventory in the system to make sure everything is documented.
Expo Runner
1 Year 11 Months- Coordinated timely delivery of food orders to customers, ensuring accuracy and quality.
- Streamlined food preparation processes, reducing wait times during peak hours.
- Collaborated with kitchen staff to optimize workflow and improve overall service delivery.
- Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Communicated food orders to chefs to execute priorities and special requests.
- Delivered food orders from kitchen to customers' tables.
- Mastered knowledge of menu offerings, providing accurate information to servers as needed.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
Education
Certificate of Diploma - Master Cosmetology
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Time management
Microsoft Excel
File organization
Microsoft outlook
Customer and client relations
Filing
Clerical support
Scheduling
Appointment scheduling
Verbal communication
Invoice processing
Documentation and reporting
Relationship building
Tech-Savvy
Schedule management
Bookkeeping
Timeline
Master Cosmetologist
Self Employed
06.2022 - CurrentRead More
Administrative Assistant
Oasis Pools and Spas
05.2019 - 06.2022Read More
Expo Runner
Hardware Pizza
06.2017 - 05.2019Read More
Southeastern Technical College
Certificate of Diploma from Master Cosmetology
Read More