Haley Headrick
Atlanta
Summary
Compassionate and detail-oriented Medical Assistant and Certified Phlebotomy Technician with a willingness to learn and adapt in any role or position. Skilled in patient advocacy, specimen collection, accurate EMR documentation, and prioritizing competing responsibilities. Adept at delivering safe, individualized patient care while maintaining HIPAA compliance and providers in fast-paced clinical settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Mosaic Health Clinic
07.2025 - Current
- Collect blood specimens while ensuring patient comfort, correct identification, and adherence to safety protocols.
- Perform various POCT such as COVID/Flu, Strep A, Pregnancy test, and Urinalysis.
- Adhere to proper blood handling and safety procedures while verifying accurate labeling and transport.
- Adapt to varying clinic workflows and patients volumes by collaborating with team to support providers in fast-paced environments.
- Addressed questions and concerns to educate patients on collection process and reduce anxiety.
Medical Assistant
Harriet Tubman Women's Clinic
07.2023 - Current
- Assist providers during medical exams and outpatient procedures, including preparation of instruments and supplies while ensuring patient safety and comfort.
- Collect urine samples and conduct POCT, such as pregnancy and urinalysis, and submit labeled samples for testing when ordered.
- Accurately update patient records to reflect all new information and treatment plans in eClinicalWorks (eCW) in a timely manner.
- Prepare and maintain clean, organized exam rooms between patients.
Server
Saints + Council
05.2023 - Current
- Provide attentive, individualized service in a fast-paced, high-volume environment, while maintaining professionalism and attention to detail
- Effectively prioritize multiple tasks and manage competing demands to ensure timely, high-quality service
- Communicate clearly and respectfully with diverse individuals to address needs, concerns, and special requests
- Collaborate closely with team members to maintain smooth workflow and ensure a positive experience for all guests
Education
Bachelor of Science - Anthropology & Human Biology
Emory University
Atlanta, GA12.2025
Skills
- Specimen Collection & Handling
- EMR Documentation
- Phlebotomy
- HIPAA Compliance
- Time Management
- Patient-focused Care
- Communication
Certification
- Certified Phlebotomy Technician, NHCO, 05/2023
- Adult & Pediatric CPR, First Response Safety Training, 08/2025
Timeline
Phlebotomist
Mosaic Health Clinic
07.2025 - Current
Medical Assistant
Harriet Tubman Women's Clinic
07.2023 - Current
Server
Saints + Council
05.2023 - Current
Bachelor of Science - Anthropology & Human Biology
Emory University