Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Haley Torres

Alpharetta

Summary

Motivated and detail-oriented professional with 6 years of customer service experience. Consistently delivers exceptional service and builds strong client relationships. Possesses excellent communication skills, organizational abilities, and a problem-solving mindset. Demonstrated ability to effectively manage multiple tasks simultaneously, handle customer inquiries, and ensure smooth office operations. Confident in ability to contribute effectively to a dynamic environment and support overall business objectives. Developed strong customer service and conflict resolution skills in a fast-paced, high-pressure environment. Currently seeking to transition into a new field to utilize these valuable skills. Dedicated to delivering exceptional service and ensuring positive experiences for all clients.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Tropical Smoothie Cafe
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cast Member

Walt Disney World
08.2024 - 01.2025
  • Delivered exceptional service by interacting with guests at various theme park locations, ensuring a positive and memorable experience
  • Worked independently and as part of a team to meet operational goals and enhance customer satisfaction
  • Recognized multiple times by leadership for outstanding work performance and dedication
  • Assisted in the execution of daily operations, contributing to seamless experiences for guest

Education

Associate's Degree - Business Management

Gwinnett Technical College
Lawrenceville, GA
12.2026

Skills

  • Strong Communication Skills
  • Proficient in Problem Resolution
  • Team-Oriented and Self-Sufficient
  • Flexibility in Rapid Environments
  • Dedicated Customer Support
  • Multitasking Proficiency
  • Reliable Work Discipline
  • Detail-Oriented Analysis
  • Basic First Aid

Hobbies and Interests

Passionate about traveling, meeting people from all aspects of life, and providing exceptional customer service.

Languages

Spanish
Native or Bilingual

Timeline

Cast Member

Walt Disney World
08.2024 - 01.2025

Assistant Manager

Tropical Smoothie Cafe
04.2023 - Current

Associate's Degree - Business Management

Gwinnett Technical College
Haley Torres