Halley Hammonds
Carrollton
Summary
Proactive and detail-oriented professional with a background in medical office administration at Whydrate Carrollton. Excelled in patient registration, workflow optimization, and providing exceptional customer service. Demonstrated initiative and proficiency in Microsoft Office, contributing to enhanced clinic efficiency. Skilled in maintaining confidentiality and adhering to HIPAA guidelines, ensuring high levels of patient trust and satisfaction.
Overview
5
5
years of professional experience
Work History
Front Desk
Whydrate Carrollton
01.2023 - Current
- Greeted and checked in patients, providing a warm and welcoming atmosphere for all visitors.
- Managed patient scheduling, including appointments, confirmations, and cancellations, ensuring efficient clinic operations.
- Answered phone calls and responded to inquiries about services, treatments, and pricing, delivering clear and accurate information.
- Assisted with patient intake forms, ensuring all necessary documentation was completed accurately and promptly.
- Processed payments and insurance verification, maintaining confidentiality and adhering to billing procedures.
- Coordinated with medical staff to ensure timely patient flow and that hydration treatments were administered on schedule.
- Maintained clean and organized front desk area, ensuring a professional and comfortable environment.
- Managed inventory of office supplies, patient supplies, and treatment materials to ensure availability when needed.
- Provided administrative support, including filing, data entry, and managing patient records.
- Handled sensitive patient information with the utmost discretion and in compliance with HIPAA regulations.
Private Nanny
Colleen Harwell
01.2023 - Current
- Create and implement engaging educational and recreational activities that promote cognitive, emotional, and physical development.
- Prepare nutritious meals and snacks, accommodating any dietary restrictions or preferences.
- Maintain a safe and clean environment, ensuring the home is organized and child-friendly.
- Manage daily routines, including school pick-up/drop-off, nap times, and bedtime routines.
- Administer first aid and medication as needed, and monitor children's health and wellness.
Driver
Papa John's Pizza
08.2020 - 01.2023
- Safely delivered pizzas and other menu items to customers, ensuring accuracy and timeliness with every order.
- Provided excellent customer service by greeting customers, handling transactions, and addressing any concerns or issues.
- Maintained a clean and safe delivery vehicle, conducting routine checks for proper vehicle operation.
- Accurately handled cash, credit card payments, and tips, ensuring secure and timely transactions.
- Collaborated with team members to ensure efficient order preparation and smooth operations.
Education
Certified Medical Assistant -
University of West Georgia
Carrollton, GAHewitt Trussville High School
Trussville, AL06.2017
Skills
- Scheduling appointments
- Document management
- Initiative-taking
- Telephone etiquette
- Appointment scheduling
- Microsoft office
- Patient registration
- Workflow optimization
- Appointment setting
- Electronic medical records
- HIPAA guidelines
- Paperwork coordination
- Medical office administration
Accomplishments
University of West Georgia All-Girl Cheerleading team 2019-2022
UCA College National Champion 2021 & 2022
United States of America All-Girl Cheerleading team 2021 & 2022
Timeline
Front Desk
Whydrate Carrollton
01.2023 - Current
Private Nanny
Colleen Harwell
01.2023 - Current
Driver
Papa John's Pizza
08.2020 - 01.2023
Certified Medical Assistant -
University of West Georgia
Hewitt Trussville High School
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