Haneen Mohamad
Acworth
Summary
Personable and adaptable, well-qualified for contributing effectively in collaborative environment. Equipped with foundational knowledge in customer service and strong communication skills. Capable of quickly learning and applying new skills to create positive impact.
Overview
2
2
years of professional experience
Work History
Brand and Operations Manager
Albme Cosmetics
01.2024 - Current
- Maintain website infrastructure, implementing secure payment gateways, authentication (Duo), and account protection protocols.
- Administer user access controls, password management, and multi-factor authentication to ensure data integrity and customer privacy.
- Monitor and respond to potential cybersecurity risks affecting online transactions and brand systems.
- Configure and maintain business email and data security settings, including encryption and backup processes.
- Oversee inventory, vendor communications, and financial systems while ensuring compliance with business and data-protection policies.
- Manage day-to-day business operations for a growing cosmetics brand, overseeing product development, e-commerce, and digital marketing.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Security Operations Assistant
Gokan Yavuz
05.2024 - 10.2025
- Conducted regular risk assessments to identify vulnerabilities and recommend mitigation strategies.
- Coordinated incident response efforts, minimizing potential threats to personnel and property.
- Oversaw surveillance system management, ensuring effective monitoring of facility activities.
- Conducted thorough investigations into security breaches, identifying root causes, and recommending preventive measures.
- Managed budget allocations efficiently while ensuring appropriate resources were available for necessary equipment upgrades or personnel training initiatives.
- Evaluated new technology solutions for potential integration into existing security infrastructure to enhance efficiency and effectiveness.
- Reduced incidents of theft and vandalism by conducting regular security audits and adjusting strategies accordingly.
Education
BBA - Information Security
Kennesaw State University
Kennesaw, GA12-2026
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Planning and implementation
- Inventory management
- Operations oversight
- MS office
- Customer relationship management
- Interpersonal communication
- Client relationships
- Inventory control
- Access control
- Security systems
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
Class Experience
- Kennesaw State University
- Courses Taken: Leadership 2300, Information Systems 2200, Information Systems Mgmt. 3100, Network Security, Information Systems Mgmt, Security Script Programming.
- -analyze data/excel
- -comprehension of organization
- -fundamental knowledge of management/business
Languages
Arabic
Native or Bilingual
Timeline
Security Operations Assistant
Gokan Yavuz
05.2024 - 10.2025
Brand and Operations Manager
Albme Cosmetics
01.2024 - Current
BBA - Information Security
Kennesaw State University