Hardworking individual with 12 years of experience in providing quality customer service to clients while packing, handling, and moving their personal items. Proven track record of improving efficiency and profitability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Forklift Operator
Yellawood
02.2025 - Current
Transported goods between warehouse locations according to shipment and storage needs.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded and stacked materials by raising and lowering lifting devices.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Warehouse Manager
RideNow Powersports
11.2022 - 02.2025
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Crew Leader/Supervisor
A Better Way Services
01.2012 - 11.2022
Offered strong customer service skills, keeping customers satisfied.
Provided customer service and was involved in training new team members.
Executed company policies, procedures, and safety standards to ensure the proper safety of the assigned tasks.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Monitored team members to verify work quality and address concerns.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Laborer Worker
Wilson Roofing
01.2010 - 12.2011
Maintained a clean and safe work environment by following safety policies and procedures
Installed materials and repaired damaged parts to ensure safety.
Grade Checker/Equipment Operator
Herzog Contracting
01.2008 - 12.2009
Monitored excavating operations to ensure compliance with grade stake references.
Assisted with construction tasks such as loading/unloading of equipment, cleaning, and preparation of work site as may be required.
Complied with set health and safety procedures/regulations in order to maintain a risk-free work condition.
Dispatcher/Customer Service
Park'N Ticket Airport Parking
01.2007 - 12.2008
Provided quality customer service through friendly, polite communication and ensured all customers were satisfied with our service.
Took detailed notes on all calls, ensuring all requests were fulfilled in a timely and professional manner.
Completed necessary reports with fidelity.
Attendant/Foreman
Chapmans Truck Wash
01.2005 - 12.2007
Operated and maintained wash bay machinery and supporting equipment.
UNIFICATION SPECIALIST – SPONSOR SERVICES (ORR Contract) at The Providencia GroupUNIFICATION SPECIALIST – SPONSOR SERVICES (ORR Contract) at The Providencia Group