Skills
Summary
Work History
Education
Certification
Clinical & Healthcare Training Experience
Generic

Haniel Amoah

Athens

Skills

  • Customer Service, Communications, Google Suite, Excel, Scheduling, HIPAA, Data Entry, Document Management, Computer literacy, Administrative Support, Time management, Leadership, Chairside Dental Assisting, Digital X-rays & Sterilization, Patient Communication, Microsoft Office, Confidentiality, Front Desk & Phone Etiquette, Team Collaboration
  • Clinical support
  • Office management

Summary

Dedicated and detail-oriented healthcare professional with hands-on clinical experience in dental assisting, administrative coordination, and patient service. Currently completing a 12-week Dental Assistant Training Program with skills in chairside support, sterilization, and digital X-rays. Certified Clinical Medical Assistant (CCMA) with a strong foundation in HIPAA compliance, data management, and customer service. Passionate about contributing to efficient, patient-focused environments across dental, clinical, and administrative settings.

Work History

Dental Assistant

East Athens Family Dentistry
348 Oak St
05.2025 - Current
  • Assisted in patient management and scheduling to optimize office workflow.
  • Prepared examination rooms, ensuring compliance with health and safety regulations.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Maintained accurate patient records and updated treatment plans efficiently.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Sales Associate/Assistant Manager

Lowe's Companies, Inc.
Athens, GA
05.2024 - 04.2025
  • Trained new employees on company policies, improving team efficiency.
  • Delivered consistent friendly customer service & Responded to 20+ calls per shift, maintaining a high satisfaction rating & ensuring smooth communication between departments.
  • Managed POS transactions and inventory tracking with attention to accuracy and efficiency.
  • Collaborated & communicated with internal departments to resolve customer needs and coordinate workflow.

Facility Office Assistant/Dining Receptionist

University of Georgia - Admin & Dining Services
Athens, GA
04.2023 - 05.2024
  • Provided administrative and food safety support in a busy campus environment serving 500+ students per shift.
  • Organized documents, managed supplies, and assisted in research coordination.
  • Adhered to ServSafe standards and contributed to efficient dining operations.
  • Collaborated with team leads to resolve customer issues and optimize workflow.

Office Administrative Assistant

Georgia State University - Housing Center
Atlanta, GA
01.2020 - 02.2023
  • Supported housing operations with scheduling, data entry, records management, and student communications.
  • Handled electronic document filing and retrieval, ensuring accurate recordkeeping and accessibility for over 300+ digital and physical records, increasing data access efficiency.
  • Supported cross-department projects, including student move-in coordination, housing compliance checks, and student initiatives.
  • Responded to student inquiries, improving service accessibility and housing support.

Education

Bachelor's Degree - Biology

Georgia State University
Atlanta, GA
05-2028

Certification

Leadership Essentials Certificate, ServSafe Certified (Food Safety & Hygiene), Certified Clinical Medical Assistant (CCMA) | 2024-02

Clinical & Healthcare Training Experience

  • Dental Assistant Trainee & Clinical Shadowing
  • East Athens Family Dentistry – Athens, GA
  • May 2025 – Present
  • Participating in a comprehensive 12-week dental assisting training and externship program.
  • Provide chairside assistance during procedures including exams, cleanings, and restorative treatments.
  • Set up and break down exam rooms; ensure sterilization of instruments and adherence to infection control standards.
  • Take and process dental X-rays; assist with patient intake, documentation, and post-procedure guidance.
  • Manage follow-up calls, scheduling, and front desk support as needed.

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Haniel Amoah