Hannah Alford
Aspiring Nursing Assistant
Stockbridge
Summary
Offering strong sense of empathy and commitment to learning, with keen interest in patient care and support. Brings ability to quickly grasp essential healthcare concepts and develop practical skills, such as patient assistance and basic medical procedures. Ready to use and develop caregiving and communication skills in Nursing Assistant role.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Team Member
Chick-fil-A
12.2024 - 04.2025
- Maintained cleanliness and organization of dining area to enhance customer experience and safety standards.
- Collaborated with team members to ensure efficient order processing during peak hours, improving service speed.
- Implemented inventory management practices to optimize stock levels and reduce waste in food preparation areas.
- Demonstrated adaptability by quickly adjusting to varying roles within the restaurant as needed for operational efficiency.
Cashier
Chuck E. Cheese
04.2024 - 09.2024
- Addressed customer concerns calmly and professionally to ensure satisfaction.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Built relationships with customers to encourage repeat business.
Team Member
Chick-fil-A
02.2023 - 03.2024
- Coordinated catering orders, ensuring accuracy and timely fulfillment.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Maintained daily food safety standards and followed operational compliance.
- Resolved order discrepancies professionally to ensure customer satisfaction.
- Delivered exceptional customer service by effectively addressing customer inquiries and concerns.
Sales Associate
Express Factory Outlet
12.2022 - 01.2023
- Helped drive customer retention through loyalty program promotion.
- Organized merchandise displays to improve customer experience.
- Provided personalized service to meet customer needs and increase sales.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer service.
Education
Associate of Science - Biology (Pre-Med)
Georgia State University
Atlanta, GA 05.2001 -
High School Diploma -
Georgia Cyber Academy
Atlanta, GA05.2022
Skills
- Customer Service & Conflict Resolution
- High-Volume Transaction Processing
- Phone & In-Person Support
- Time Management
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Multitasking in Fast-Paced Environments
- Cash Handling & Payment Processing
Certification
CPR Certified
Timeline
CPR Certified
07-2026
Team Member
Chick-fil-A
12.2024 - 04.2025
Cashier
Chuck E. Cheese
04.2024 - 09.2024
Team Member
Chick-fil-A
02.2023 - 03.2024
Sales Associate
Express Factory Outlet
12.2022 - 01.2023
Associate of Science - Biology (Pre-Med)
Georgia State University
05.2001 -
High School Diploma -
Georgia Cyber Academy