Hannah Lalande Decastro
Atlanta
Summary
Professional with strong background in administrative support and marketing. Skilled in managing schedules, sales, coordinating events, and handling communications. Proven ability to adapt to changing needs and collaborate effectively with teams to achieve results. Reliable and results-driven, ready to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Administrative Marketing Assistant
ABM Agency
01.2014 - 10.2024
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Verified customer information for orderly, up-to-date online systems.
- Enhanced brand visibility through search engine optimization and content creation strategies.
- Collaborated with creative team members to design visually appealing and effective digital ads for various platforms.
- Assisted in the planning of event-based promotions such as webinars or trade shows for increased exposure within the industry community.
- Increased sales revenue by implementing effective sales strategies and cultivating strong client relationships.
- Boosted sales conversion rates by effectively nurturing leads through the sales funnel.
- Contributed to company growth by consistently meeting or exceeding monthly sales targets.
- Leveraged excellent communication skills to present product features and benefits persuasively, driving higher conversion rates.
- Developed comprehensive reports detailing campaign success metrics to inform future decision-making processes.
- Enhanced brand awareness by implementing strategic marketing campaigns and social media management.
Education
No Degree - Clinical Psychology
Georgia State University
Atlanta, GA05-2028
Skills
- Sales support
- Internal communications
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Customer service
- Problem-solving
- Excellent communication
- Telephone and email etiquette
- Customer and client relations
- Relationship building
- Self motivation
Timeline
Administrative Marketing Assistant
ABM Agency
01.2014 - 10.2024
No Degree - Clinical Psychology
Georgia State University
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