Serve as the first point of contact, ensuring an inviting and seamless check-in experience for all patients.
Maintain inventory management, utilizing product knowledge to educate both staff and clients, boosting organic sales.
Assist with patient onboarding, ensuring all paperwork is completed efficiently and correctly.
Social Media Coordinator
Robinson Facial Plastic Surgery
10.2023 - Current
Manage and create content for Instagram & TikTok, increasing engagement and brand awareness.
Develop and maintain a content calendar, incorporating trending topics while aligning with business goals.
Film, direct, and edit in-office treatments and procedures to showcase services and patient transformations.
Stay ahead of industry trends, contributing to discussions like “Sculptra vs. Facelift”, leading to increased engagement from key industry figures.
Patient Consultant
Steele Dermatology
03.2024 - Current
Consult with patients before treatments, educating them on recommended procedures and addressing concerns to ensure confidence in their aesthetic journey.
Guide patients through treatment plans, aligning their needs with the doctor’s recommendations and successfully driving treatment conversions.
Utilize in-depth knowledge of cosmetic treatments to answer patient questions, build trust, and enhance the client experience.
Social Media Coordinator
Steele Dermatology
03.2024 - Current
Film, direct, and edit all in-office treatments and procedures for Instagram & TikTok, creating engaging and educational content.
Develop and manage a content calendar, ensuring a mix of promotional, educational, and trend-driven posts.
Increase audience engagement by leveraging interactive Q&As, industry trends, and strategic posting schedules.
Create monthly newsletters using Mailchimp, highlighting specials and featured treatments to drive bookings.
Surgical Center & Nurse Supervisor at Robb Facial Plastic Surgery & AestheticsSurgical Center & Nurse Supervisor at Robb Facial Plastic Surgery & Aesthetics