Hannah Swanson
Evans,Ga
Summary
Motivated Digital Marketing graduate with a passion for social media, content creation, and analytics. Familiar with SEO principles, Google Analytics, and paid advertising through coursework and personal projects. Strong research and creative skills, with a keen interest in leveraging digital strategies to drive engagement. Eager to apply knowledge and learn in a dynamic marketing environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Columbia County Parks, Recreation, and Events
10.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Helps customers with sports registrations
- Provide administrative support to the recreation manager and staff.
- Assist customers with sports registrations.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Marketing
Creativst
10.2023 - Current
- Creating social media content calendars
- Managing and maintaining social media accounts across platforms such as Facebook, Instagram, Twitter, and Tiktok.
Cashier
Publix
08.2017 - 12.2024
- Operated cash register collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sales Attendant
Augusta National Masters Tournament
04.2021 - 04.2024
- Arranged inventory items on shelves to achieve attractive display of products, transporting additional inventory from storage areas to sales floor
- Recommended inventory items to customers based on conversations surrounding individual needs and desires to deliver optimal value for intended applications
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
Marketing Intern
BestBodyin52
05.2023 - 07.2023
- Planned and executed content schedules for Instagram and Facebook
- Worked with devoted team members in marketing segment to help meet future business goals
- Created video content and designed graphics.
Social Media Marketing
Augusta University
01.2022 - 05.2022
- Earned Content Marketing Certificate from HubSpot Academy
- Created and developed content using Adobe Photoshop
- Worked in a group setting to strategize content plan and ideas
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Checkout Facilitator
Augusta National Masters Tournament
04.2018 - 04.2019
- Helped patrons by removing hangers off purchases and directing them to checkout lines.
Education
BBA: Digital Marketing -
Augusta University
Augusta, GA05.2023
High School Diploma -
Greenbrier High School
Evans, GA05.2019
Skills
- Cash Handling
- Customer Service
- Feedback Acceptance
- Cash Register Operations
- Collaboration
- Cooperative Attitude
- Problem-Solving
- Microsoft Word, Excel, and PowerPoint
- Digital Marketing
- Basic design skills (Canva)
Timeline
Administrative Assistant
Columbia County Parks, Recreation, and Events
10.2024 - Current
Marketing
Creativst
10.2023 - Current
Marketing Intern
BestBodyin52
05.2023 - 07.2023
Social Media Marketing
Augusta University
01.2022 - 05.2022
Sales Attendant
Augusta National Masters Tournament
04.2021 - 04.2024
Checkout Facilitator
Augusta National Masters Tournament
04.2018 - 04.2019
Cashier
Publix
08.2017 - 12.2024
High School Diploma -
Greenbrier High School
BBA: Digital Marketing -
Augusta University
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