Harley Nix
Pendergrass
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Assistant Teacher
Discovery point/ Big blue marble academy
Braselton
06.2024 - Current
- Assisted lead teachers in lesson planning and classroom management.
- Supported student learning through individual and group activities.
- Organized classroom materials and maintained a clean, engaging environment.
- Facilitated small group instruction in various subjects to enhance understanding.
- Communicated effectively with parents about student progress and needs.
- Monitored student behavior and provided guidance to foster positive interactions.
- Collaborated with staff to develop creative teaching strategies and resources.
- Helped maintain a safe and orderly learning environment.
Front Desk Receptionist
LaQuinta Inn & Suits
Braselton
06.2022 - 06.2024
- Greeted guests warmly and provided check-in assistance.
- Managed phone calls and directed inquiries to appropriate departments.
- Scheduled reservations and coordinated room assignments efficiently.
- Maintained lobby cleanliness and organized front desk materials.
- Processed payments and ensured accurate billing for guest stays.
- Collaborated with housekeeping to ensure room readiness for arrivals.
- Handled guest complaints promptly and escalated issues when necessary.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
Jackson County High School
Hoschton, GASkills
- Classroom management
- Lesson planning
- Student assessment
- Educational technology
- Instructional support
- Time management
- Team collaboration
- Administrative coordination
- Customer service
- Problem solving
- Active listening
- Oral communication
- Learning support
- Safety and supervision
- Faculty collaboration
- Parent-teacher communication
- Payment processing
- Data entry
- Communication skills
- Organizational skills
- Attention to detail
Languages
English
Native/ Bilingual
Certification
- CPR certified
Timeline
Assistant Teacher
Discovery point/ Big blue marble academy
06.2024 - Current
Front Desk Receptionist
LaQuinta Inn & Suits
06.2022 - 06.2024
Jackson County High School