Harley Stafford
Leesburg
Summary
Dynamic Assistant Manager with a proven track record at Albany Mall, enhancing customer satisfaction and boosting sales through innovative merchandising strategies. Excelled in staff training and development, fostering a team-oriented environment. Skilled in money handling and decision-making, achieving a significant reduction in cash discrepancies.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Albany Mall
12.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Lee County High School
Leesburg, GA05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Sales strategies
Timeline
Assistant Manager
Albany Mall
12.2020 - Current
High School Diploma -
Lee County High School
Similar Profiles
VED PATELVED PATEL
Mall Security at Upper Canada Mall and Georgian MallMall Security at Upper Canada Mall and Georgian Mall
Elle TurnerElle Turner
2nd Grade Elementary Teacher at Greater Albany Public Schools2nd Grade Elementary Teacher at Greater Albany Public Schools
Aaliyah PriceAaliyah Price
Intern at SUNY Albany LibraryIntern at SUNY Albany Library