HARMONY BELL
Decatur
Summary
Dynamic, detail-oriented professional with a proven track record in leading teams and managing shifts effectively. Strong understanding of operational procedures, exceptional time management skills, and expertise in conflict resolution. Dedicated to enhancing team performance while upholding the highest standards of service excellence. Results-driven approach ensures continuous improvement and operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Associate
Chick-fil-A
2025.09 - Current
- Prepared and assembled food orders accurately and efficiently.
- Maintained cleanliness and organization of kitchen and dining areas.
- Ensured compliance with health and safety regulations during food preparation.
- Collaborated with team to improve workflow efficiency during peak hours.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Increased sales by customizing pitches to address specific client needs and concerns.
Assistant
RollerFit ATL
2025.05 - 2025.09
- Managed opening and closing procedures, operating POS systems, handled cash (credit and electronic payments), maintained inventory, answered phones (greeting customers and providing assistance), Scheduled parties and group events, updated daily logs and reports, and supported management with clerical tasks.
Manager (Shift Lead)
Andy's Frozen Custard
2024.04 - 2025.05
- Managed truck orders, employee training, running both closing and opening shifts, handling cash, and operating POS systems.
Associate
Papa John's
2023.08 - 2023.10
- Operated front of house, preparation area, and cleaning.
Education
High School Diploma - Hospitality Management
Auguste Escoffier School of Culinary Arts
Boulder, CO2027-01
Diploma - undefined
Midtown High School
Atlanta, GA2023-12
Skills
- Problem-solving
- Strong communication
- Management skills
- Team Leadership
- Attention to detail
- Teamwork
- Knowledge of industry regulations
- Employee training
- Sales support
- Positive attitude
LANGUAGES
English
EMPLOYEE OF THE MONTH
During my first month at Andy's Frozen Custard, I was awarded EOM due to my ability to grasp concepts quickly and work proficiently in a fast-paced organization.
Timeline
Associate
Chick-fil-A
2025.09 - Current
Assistant
RollerFit ATL
2025.05 - 2025.09
Manager (Shift Lead)
Andy's Frozen Custard
2024.04 - 2025.05
Associate
Papa John's
2023.08 - 2023.10
Diploma - undefined
Midtown High School
High School Diploma - Hospitality Management
Auguste Escoffier School of Culinary Arts