Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harold Rogers

St. Marys

Summary

Dynamic and results-driven professional with extensive experience in customer service at Belk Department Store. Proven ability to enhance customer satisfaction through effective teamwork and problem-solving. Skilled in operating point-of-sale systems and maintaining inventory accuracy, consistently achieving sales goals while fostering a positive shopping environment.

Overview

8
8
years of professional experience

Work History

Sales Associate

Belk Department Store
08.2023 - Current
  • Assisted customers in product selection to enhance shopping experience.
  • Maintained knowledge of store promotions and sales to provide accurate information.
  • Operated point-of-sale systems efficiently to process transactions.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.

Server

Cuban Sensation
01.2024 - 07.2024

* Provided Customer Service in the form of greeting/ serving guests at their table supplying drinks and food

* In charge of handling to go orders through the Sqaure App as well as Doordash and Uber Eats

Pro Shop Attendant

Laurel Island Links
05.2017 - 07.2023
  • Provided exceptional customer service, assisting patrons with equipment selection and maintenance inquiries.
  • Maintained inventory accuracy through regular audits and organized merchandise displays to enhance visibility.
  • Conducted routine equipment safety checks, ensuring compliance with operational standards and regulations.
  • Trained new staff on best practices for equipment handling and customer interaction techniques.

Kitchen Shift Leader

Chick-fil-A
05.2020 - 06.2023
  • Led kitchen team in daily operations, ensuring efficiency and high food quality standards.
  • Trained and mentored new staff on culinary techniques and safety protocols.
  • Monitored inventory levels, coordinated with suppliers for timely stock replenishment.


Education

Associate of Science - Criminal Justice

College of Coastal Georgia
Brunswick, GA
05-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish

Timeline

Server

Cuban Sensation
01.2024 - 07.2024

Sales Associate

Belk Department Store
08.2023 - Current

Kitchen Shift Leader

Chick-fil-A
05.2020 - 06.2023

Pro Shop Attendant

Laurel Island Links
05.2017 - 07.2023

Associate of Science - Criminal Justice

College of Coastal Georgia
Harold Rogers