Harrison Orr
Roswell
Summary
Hardworking and reliable team player seeking position that will utilize and cultivate skills from my past roles and allow for professional growth. I am a detail-oriented candidate with proven customer service and leadership skills. My previous experience and attention to detail have strengthened my ability to build excellent relationships with both co-workers and leadership teams.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Orvis
10.2022 - Current
- Company Overview: Passionate Outdoor Enthusiast | Fly Fishing & Fly Tying Specialist
- Strong expertise in fly fishing and fly tying, and a genuine love for sharing knowledge with customers
- Co-lead instructor for fly-tying clinics and Fly-Fishing 101 & 201 classes, engaging anglers of all skill levels through education and hands-on instruction
- Provide exceptional customer service through empathy, active listening, and critical thinking
- Assist customers in selecting products, process shipments and returns, maintain stock, and update the website for seamless operations
- Serve as a brand ambassador, leading by example in a fast-paced retail setting
- Maintain an in-depth knowledge of Orvis gear serving as a technical product expert for rigging and instruction
- Excel in cross-selling and collaboration, contributing to store profitability while ensuring customer satisfaction
- Actively participate in training and development to continually improve skills, enhancing overall customer experience & professional growth
- Leverage technology and business programs to enhance store efficiency and train team members in operational processes
- Demonstrate integrity, professionalism, and respect for both customers and co-workers, creating a positive and customer-first culture
Intern
Richmond Honan
10.2019 - 10.2020
- Company Overview: Internship - Property Management, Project Development CAD
- Created Schematic renderings in CAD software to produce 2D and 3D models
- Discussed design specifications and procedures with the project manager, engineering team and construction manager
- Visited construction sites to better visualize design plan and to help with construction projects such as moving equipment parts to desired areas
Camp Counselor
Falling Creek Camp
06.2018 - 08.2019
- Frequently led key practices that resulted in positive outcomes
- Led and oversaw a cabin of 8 kids (ranging from 8 to 14 years old) for 4 different sessions (32 kids) throughout the summer of 2018 and 2019
- Provided onsite training to new counselors
- Maintained a positive attitude with every task at hand, as well as excellent relationships with the camp owners, directors and key staff members
Store Manager
Baskin Robbins
08.2016 - 05.2019
- Trained new employees on daily operations
- Managed employee shift scheduling
- Delegated work to employees based on shift requirements, individual strengths and unique training
- Frequently worked alone during parts of multiple shifts, all while maintaining a clean, pleasant, and safe workplace
Education
Roswell High School
Roswell, GAYoung Harris College
Property Management, Project Development CAD Internship
Richmond Honan
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Quick Problem Solver
- Proven Leadership, Training and Management experience
- Ability to anticipate customer needs
- Team oriented: understanding the importance of collaboration
Timeline
Retail Sales Associate
Orvis
10.2022 - Current
Intern
Richmond Honan
10.2019 - 10.2020
Camp Counselor
Falling Creek Camp
06.2018 - 08.2019
Store Manager
Baskin Robbins
08.2016 - 05.2019
Young Harris College
Property Management, Project Development CAD Internship
Richmond Honan
Roswell High School
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