Summary
Overview
Work History
Education
Skills
Timeline
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Harsh Bhatt

Jefferson

Summary

Dynamic professional with experience at Amazon, excelling in fast-paced environments. Detail-oriented and technically skilled Computer Support Specialist with a diploma in Computer Support and recognized as the top graduate of the program. Proven expertise in hardware troubleshooting and customer service, complemented by strong analytical skills. Recognized for enhancing operational efficiency and maintaining high-quality standards. Adept at managing complex tasks while ensuring safety and productivity in high-volume settings.

Overview

4
4
years of professional experience

Work History

FC Associate

Amazon
09.2023 - Current

Responsible for supporting fast-paced warehouse operations in Amazon’s sortation center. Handled incoming and outgoing packages, ensuring accurate sorting, scanning, and preparation for delivery routes. Maintained safety and efficiency while meeting strict productivity and quality standards in a high-volume environment.


Key Responsibilities:

  • Sorted, scanned, and labeled packages according to delivery destinations.
  • Operated warehouse technology (RF scanners, conveyor systems) to process shipments.
  • Assisted with loading and unloading delivery trucks, staging packages for drivers.
  • Followed strict safety protocols, maintaining clean and organized workstations.
  • Collaborated with team members to meet daily production and accuracy goals.

Teacher's Assistant

Athens Technical College
04.2024 - 08.2024

Provided hands-on support to the instructor in computer networking, hardware assembly, and troubleshooting within an academic environment. Assisted students with practical lab exercises, ensuring proper setup of network devices, installation of operating systems, and configuration of hardware components. Helped maintain classroom equipment, resolved technical issues, and supported the teacher in delivering coursework by preparing demonstrations and assisting with student questions.


Key Contributions:

  • Assisted in building and configuring PCs, routers, and switches for lab exercises.
  • Supported students in understanding networking concepts such as IP addressing, cabling, and device setup.
  • Ensured smooth operation of classroom hardware/software, minimizing downtime.
  • Reinforced instructor-led lessons by providing one-on-one technical guidance to students.

Night Manager

Country Inns & Suites
09.2021 - 08.2023

Experienced and trustworthy night manager with a track record of making sure the hotel runs smoothly during midnight shifts. Competent in emergency management, safety, personnel monitoring, and guest relations. adept at striking a balance between outstanding customer service and administrative responsibilities to uphold brand standards and client happiness. Strong capacity for managing financial night audits, resolving disputes, and guaranteeing smooth communication between day and night workers. Honored for problem-solving, leadership, and keeping a composed, businesslike manner under pressure.


Core Competencies:

  • Guest Services & Conflict Resolution
  • Staff Supervision & Training
  • Night Audit & Financial Reporting
  • Front Desk & Reservations Management
  • Operational Efficiency & Compliance

Education

Diploma - Computer Support Specialist

Athens Technical College
Athens, GA
04-2025

Diploma - Computer Networking

Athens Technical College
Athens, GA
04-2026

Skills

  • Hardware & Software Troubleshooting
  • Windows, macOS, Linux Support
  • Networking (TCP/IP, DNS, DHCP, VPN)
  • Active Directory & User Management
  • Microsoft 365 / Office Suite Support
  • Remote Desktop Tools (TeamViewer, AnyDesk, RDP)
  • Cybersecurity Fundamentals & Antivirus Tools
  • Excellent Communication & Customer Service
  • Strong Analytical and Problem-Solving Skills
  • Knowledge of Network, and Security

Timeline

Teacher's Assistant

Athens Technical College
04.2024 - 08.2024

FC Associate

Amazon
09.2023 - Current

Night Manager

Country Inns & Suites
09.2021 - 08.2023

Diploma - Computer Support Specialist

Athens Technical College

Diploma - Computer Networking

Athens Technical College
Harsh Bhatt