Harvest Lambert
Ellijay
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
I have a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work History
CCNA
Willowbrook Hospice
Ellijay
05.2018 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Paraprofessional
Gilmer County School System
Ellijay
08.2001 - 10.2024
- Assisted teachers in preparing classroom materials and resources.
- Supported students with special needs during instructional activities.
- Organized and maintained classroom supplies and equipment.
- Submitted required state mandated documentation for ISS.
- Collaborated with staff to create inclusive learning environments.
- Monitored student progress and provided feedback to teachers.
- Implemented classroom management techniques to promote positive behavior.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral, and emotional support.
- Helped implement behavior management strategies for individual students.
- Assisted teachers with planning and preparing lessons for students.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supervised small groups of students during instruction time.
- Ensured that all safety regulations were followed in the classroom environment.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Attended professional development workshops related to job responsibilities.
- Communicated and collaborated well with educators from various grade levels.
- Collaborated with special education staff to develop Individualized Education Plans.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Graded assignments and tests and documented results into filing systems.
- Participated in parent and teacher conferences to discuss student progress and challenges.
School Bus Driver
Gilmer County Charter School System
Ellijay
08.2001 - 10.2024
- Safely transported students to and from school daily.
- Conducted pre-trip and post-trip vehicle inspections.
- Maintained accurate records of student attendance and behavior.
- Communicated effectively with school staff and parents regarding schedules.
- Ensured compliance with safety regulations and traffic laws.
- Managed emergency situations calmly and efficiently when necessary.
- Fostered a positive environment for students during transportation.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Monitored student behavior on the bus and enforced rules consistently.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Developed positive relationships with students through friendly interactions.
- Complied with district policies and procedures concerning student discipline.
Business Owner
Self-employeed
Ellijay
02.1993 - 03.2023
- Managed daily operations and logistics of the business.
- Developed marketing strategies to attract new customers.
- Oversaw financial planning and budgeting for sustainability.
- Trained staff on customer service and operational procedures.
- Built relationships with suppliers and vendors for resource procurement.
- Implemented inventory management systems for efficiency.
- Analyzed market trends to identify growth opportunities.
- Executed compliance with local regulations and business standards.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Interviewed, trained, and supervised employees.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Resolved conflicts between employees or customers in a timely manner.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Scheduled maintenance activities for equipment used by the business.
- Conducted regular meetings with employees to review progress towards company goals.
- Managed inventory levels to meet customer demand while minimizing costs.
- Updated website content regularly according to current trends within target markets.
- Improved company's quality and productivity by streamlining systems and processes.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Conducted market research to identify new opportunities for growth.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Certificate - CCNA
NNAAP
Ellijay, Ga 08.2018 - 10.2018
Certificate - Medical Transcription
Chattahoochee Technical College
Marietta, GA 05.2002 - 12.2003
Skills
- Customer communication
- Record keeping
- Conflict resolution
- Team collaboration
- Punctuality
- Data confidentiality
- Dependable and reliable
References
References available upon request.
Timeline
Certificate - CCNA
NNAAP
08.2018 - 10.2018
CCNA
Willowbrook Hospice
05.2018 - 12.2024
Certificate - Medical Transcription
Chattahoochee Technical College
05.2002 - 12.2003
Paraprofessional
Gilmer County School System
08.2001 - 10.2024
School Bus Driver
Gilmer County Charter School System
08.2001 - 10.2024
Business Owner
Self-employeed
02.1993 - 03.2023