Hau Sian Lethil
Buford
Summary
Dedicated customer service professional known for conflict resolution and effective communication. Bilingual in Burmese and English, committed to fostering positive client relations and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Simply bliss Nails
Nail Technician
Milton
10.2025 - Current
- Delivered patient, detailed customer service to enhance client satisfaction.
- Addressed client concerns with professionalism and promptness.
- Fostered repeat clientele through exemplary service delivery.
- Maintained organized, clean work environment to support efficient operations.
Park 27
Server/Host
Atlanta
02.2025 - Current
- Managed guest seating to facilitate smooth operations and enhance customer experience.
- Resolved customer issues in high-pressure situations with professionalism and composure.
- Handled payments, orders, and requests accurately to maintain operational efficiency.
- Maintained consistent and friendly communication to foster positive interactions.
2 sisters nail bar
Nail Technician
Alpharetta
03.2023 - 09.2025
- Delivered customer service to 20 to 30 clients weekly, ensuring high satisfaction levels.
- Communicated effectively with clients to identify needs and preferences.
- Resolved service issues by proposing solutions while maintaining professionalism.
- Managed appointments to optimize client interactions and enhance service delivery.
Education
High School Diploma -
Shiloh High School
Snellville, GA06-2019
Skills
- Customer service and support
Conflict resolution - Empathy and patience
- Effective communication
- Bilingual in Burmese and English
- Problem-solving skills
- Strong communication skills
Languages
Burmese
Professional
Timeline
Simply bliss Nails
Nail Technician
10.2025 - Current
Park 27
Server/Host
02.2025 - Current
2 sisters nail bar
Nail Technician
03.2023 - 09.2025
High School Diploma -
Shiloh High School