Hayden Graham
Augusta
Summary
Customer service professional with proven track record in managing client accounts and fostering positive relationships. Known for efficiently resolving client issues and ensuring seamless service delivery, always focusing on team collaboration and achieving results. Possesses strong communication and problem-solving skills, adaptable to changing needs, and reliable in meeting client expectations.
Overview
4
4
years of professional experience
Work History
Account Service Manager
State Farm
Augusta, GA
08.2025 - Current
- Managed a high volume of client accounts, handling policy updates, billing issues, and coverage questions while maintaining strong customer relationships and service standards
Sales Associate
Gunn Roofing
Augusta, GA
01.2025 - 08.2025
- Managed inventory levels, ensuring timely stock replenishment and accurate product availability.
- Developed strong customer relationships, resulting in repeat business and referrals.
Locations Management
Reflecting Pool Productions
Augusta, GA
01.2022 - 08.2025
- Oversaw location operations, including site scouting, contract coordination, permit acquisition, and on-site logistics to support smooth production workflows.
Education
Bachelor of Science - Mass Communications
Georgia College And State University
Milledgeville, GA05-2024
Skills
- Account management
- Customer service
- Microsoft Office
- Teamwork and collaboration
- Multitasking
- Problem-solving
Timeline
Account Service Manager
State Farm
08.2025 - Current
Sales Associate
Gunn Roofing
01.2025 - 08.2025
Locations Management
Reflecting Pool Productions
01.2022 - 08.2025
Bachelor of Science - Mass Communications
Georgia College And State University