Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
FedEx Ground
Waycross
02.2019 - Current
Facilitated team meetings to discuss operational challenges and brainstorm solutions.
Guided employees in handling difficult or complex problems.
Implemented customer service standards that increased client satisfaction.
Trained new employees on proper job functions and company policies and procedures.
Identified areas of improvement and developed strategies to increase efficiency.
Mechanical Technician
Okefenokee Cycle Center
Waycross
01.2016 - 01.2019
Diagnosed mechanical problems and determined solutions to correct concerns.
Inspected completed work for accuracy and quality assurance.
Conducted routine lubrication of moving parts according to safety protocols.
Tested, diagnosed, and repaired malfunctioning components.
Reviewed customer feedbacks for improving service standards and quality control.
Electrical Apprentice
Varnadore Electric
Waycross
01.2015 - 01.2016
Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
Resolved issues with existing systems and replaced malfunctioning parts.
Performed troubleshooting and diagnosis on malfunctioning systems or components.
Education
ELAC - Electrical Line Worker Apprentice Certificate
Coastal Pines Technical College
Baxley, GA
05-2025
Entry Level Driver Training Certificate - CDL Class A W/ Pintle Hook Restriction
Coastal Pines Technical College
Baxley, GA
05-2025
GED -
Coastal Pines Technical College
Waycross, GA
05-2024
Skills
Safety protocols
Troubleshooting techniques
Customer service
Team collaboration
Project management
Client relationship management
Problem-solving abilities
Decision-making
Certification
Heart Saver and AED certification
Yard Switcher Certification w/ CDL
Class A CDL
Electrical Lineworker Apprentice Certificate
References
References available upon request.
Timeline
Operations Supervisor
FedEx Ground
02.2019 - Current
Mechanical Technician
Okefenokee Cycle Center
01.2016 - 01.2019
Electrical Apprentice
Varnadore Electric
01.2015 - 01.2016
ELAC - Electrical Line Worker Apprentice Certificate
Coastal Pines Technical College
Entry Level Driver Training Certificate - CDL Class A W/ Pintle Hook Restriction